Band 3 Clinical Services Administrator - Warminster and Trowbridge
At a glance
- Band
- Band 3
- Contract
- Permanent
- Pattern
- Part-time
- Hours / week
- 30
- Posted
- 01/09/2026
- Closes
- 15/09/2026
Sponsorship verdict
This contract type is not eligible for Skilled Worker sponsorship.
NHS Trusts cannot issue a Certificate of Sponsorship for part-time, bank, locum, zero-hours, job-share or short fixed-term (under 12 months) contracts under current Home Office rules. This applies even when the wider Trust holds a Skilled Worker licence.
“Right to Work in the UK: This position is not eligible for Skilled Worker visa sponsorship. Applicants must already hold the legal right to work in the UK at the time of application, as the organisation is unable to support sponsorship for this post.”Quoted verbatim from the source advert
Role summary
This role is for a highly motivated Band 3 Clinical Services Administrator to provide administrative support to the West Wiltshire Community Mental Health Team across two sites: Warminster and Trowbridge. The administrator will work autonomously at the Trowbridge Civic Centre, managing diaries, inboxes, emails, and organising appointments and meetings. Strong IT skills, excellent communication, and the ability to work under pressure are essential, along with access to transport for travel between sites. The role involves liaising with service users, carers, GPs, and other agencies.
Essential criteria
- NVQ level 3 in Business & Administration, or the equivalent level of experience and knowledge.
- Proficient in IT, including Microsoft Word, Excel, and internet navigation
- Strong communication abilities, with proficiency in both spoken and written formats.
- Advanced typing skills
Desirable criteria
- Administration experience in a health/social care setting
- Ability to work without direct supervision
- RSA Level 3/NVQ Level 3, or equivalent knowledge and experience.
- Experience of working as part of a team
- Demonstrates a clear understanding of the principles of confidentiality.
- Empathy for individuals who have experienced mental health problems and ability to cope with behaviour which may be challenging at times.
- NVQ level 3 in Business & Administration, or the equivalent level of experience and knowledge.
- Proficient in IT, including Microsoft Word, Excel, and internet navigation
- Strong communication abilities, with proficiency in both spoken and written formats.
- Advanced typing skills
- Administration experience in a health/social care setting
- Ability to work without direct supervision
- RSA Level 3/NVQ Level 3, or equivalent knowledge and experience.
- Experience of working as part of a team
- Demonstrates a clear understanding of the principles of confidentiality.
- Empathy for individuals who have experienced mental health problems and ability to cope with behaviour which may be challenging at times.
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £25,760 – £27,476 — outside the standard scale; check for HCAS/London weighting.
Posted 6d ago · Closes in 9d
Plenty of time to prepare a strong application.
Full advert · preview
Avon & Wiltshire Mental Health Partnership NHS Trust
Band 3 Clinical Services Administrator - Warminster and Trowbridge
The closing date is 15 September 2026
Job summary
We are looking for a highly motivated and enthusiastic administrator to join our friendly team. You will be providing administrative support to the West Wiltshire Community Mental Health Team, both at Shearwater Lodge in Warminster and at Trowbridge Civic Centre in Trowbridge.
Trowbridge Civic Centre is a satellite base for our team, where they hold outpatient appointments. You would be the main admin support and contact person on-site for our team, so you must be confident in working autonomously, though full support will be provided by the Lead Administrator via Microsoft Teams, monthly supervision, and face-to-face contact. Clinical staff will be in and out of the building during the course of the working day.
A key part of this role is to maintain good communication and relationships with the management and staff who own the Trowbridge Civic Centre, so diplomacy and the ability to resolve issues amicably are essential.
We are looking for someone who is well-organised, with strong IT skills and proficient in using all Microsoft Office packages. You will have excellent communication skills, as the role involves some face-to-face contact with service users and their family members.
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