Cardiology Services Administrator
At a glance
- Band
- Band 3
- Contract
- Fixed-term
- Pattern
- Full-time, Part-time, Flexible working
- Posted
- 02/09/2026
- Closes
- 10/09/2026
Sponsorship verdict
This advert explicitly states that sponsorship is not offered.
The source advert contains explicit wording ruling out sponsorship for this specific role. Consider other live roles at the same band from sponsorship-friendly trusts.
Role summary
This role supports the Cardiac rehabilitation team by providing comprehensive administrative assistance. Key duties include scheduling appointments, producing letters, managing patient caseloads, and communicating information with patients. The post holder will also perform day-to-day tasks to support the local office environment, requiring good communication and IT skills.
Essential criteria
- Educated to GCSE level or equivalent
- NVQ level 2 Customer Service/ Business
- Admin /ITQ or equivalent experience
Desirable criteria
- Typing qualification or equivalent
- Secretary qualification or equivalent
- Experience of working in a busy office environment or reception role
- Experience of prioritising, planning and organising own tasks
- Working with guidelines
- Experience of customer service or dealing with the public
- Data entry
- Experience of IT packages - Microsoft Office
- Previous experience of working in the NHS
- Previous experience of working within medical records
- Experience of call handling
- Experience of dealing with difficult situations and confrontations
- Understanding of confidentiality and data protection
- Understanding of customer service
- Knowledge of the Trust including awareness of the Trust's priorities
- Knowledge of Trust information systems
- Knowledge of Medical Terminology
- Good verbal and written communication skills
- Experience working with Microsoft Office, including comprehensive knowledge of Excel
- Ability to work unsupervised and manage own workload ; effective time management
- Flexible and adaptable to changing situations due to both workload and colleagues needs
- Capable of working within a multidisciplinary team with effective interpersonal skills
- Additional Requirements
- To act in a professional manner at all times
- The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of Safe, Kind, Excellent.
- Educated to GCSE level or equivalent
- NVQ level 2 Customer Service/ Business
- Admin /ITQ or equivalent experience
- Typing qualification or equivalent
- Secretary qualification or equivalent
- Experience of working in a busy office environment or reception role
- Experience of prioritising, planning and organising own tasks
- Working with guidelines
- Experience of customer service or dealing with the public
- Data entry
- Experience of IT packages - Microsoft Office
- Previous experience of working in the NHS
- Previous experience of working within medical records
- Experience of call handling
- Experience of dealing with difficult situations and confrontations
- Understanding of confidentiality and data protection
- Understanding of customer service
- Knowledge of the Trust including awareness of the Trust's priorities
- Knowledge of Trust information systems
- Knowledge of Medical Terminology
- Good verbal and written communication skills
- Experience working with Microsoft Office, including comprehensive knowledge of Excel
- Ability to work unsupervised and manage own workload ; effective time management
- Flexible and adaptable to changing situations due to both workload and colleagues needs
- Capable of working within a multidisciplinary team with effective interpersonal skills
- Additional Requirements
- To act in a professional manner at all times
- The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of Safe, Kind, Excellent.
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £25,760 – £27,476 — outside the standard scale; check for HCAS/London weighting.
Posted 5d ago · Closes in 4d
Plenty of time to prepare a strong application.
Full advert · preview
Cambridge University Hospital NHS Foundation Trust
Cardiology Services Administrator
The closing date is 10 September 2026
Job summary
The Cardiac rehabilitation team are seeking a well organised individual for this varied and busy role.
Main duties of the job
The dynamic multidisciplinary team provide comprehensive rehabilitation to patients with a range of cardiovascular complications, which requires a multitude of administrative supportive tasks. Good communication skills and the ability to manage multiple tasks simultaneously are essential attributes for this post holder. Excellent IT skills, including experience using MS Office, and prior experience in an administrative role are highly desirable.
You will provide efficient and effective support to the service, performing tasks such as scheduling appointments, producing letters, managing patient caseloads, communicating information
with patients and performing day-to-day tasks to support the management of the local office environment.
About us
Our Trust
Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and
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