Senior Receptionist
At a glance
- Band
- Band 3
- Contract
- Fixed-term
- Pattern
- Full-time
- Posted
- 04/09/2026
- Closes
- 16/09/2026
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Role summary
This is an exciting opportunity for a Senior Administrator / COPD Receptionist to join the Paediatrics team on a 12-month fixed-term contract. The role involves providing administrative support to clinical and non-clinical staff, acting as a point of contact for patient pathway issues, and ensuring smooth management from referral to discharge. The successful candidate will maintain high levels of patient and clinician satisfaction by being accessible, customer-focused, and knowledgeable. They will use Standard Operating Procedures to ensure functions are carried out correctly and within timescales. Strong IT skills, knowledge of Microsoft Office, and excellent communication are essential.
Essential criteria
- Experience working with Microsoft Office Applications
Desirable criteria
- Experience working with NHS booking systems
- Experience working in a office enviroment
- Experience working in a office enviroment
- Experience working in a NHS enviroment
- IT Literate
- Experience working with Microsoft Office Applications
- Experience working with NHS booking systems
- Experience working in a office enviroment
- Experience working in a office enviroment
- Experience working in a NHS enviroment
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £30,630 – £32,346 — outside the standard scale; check for HCAS/London weighting.
Posted 3d ago · Closes in 10d
Plenty of time to prepare a strong application.
Full advert · preview
Kingston and Richmond NHS Foundation Trust
Senior Receptionist
The closing date is 16 September 2026
Job summary
An exciting opportunity has arisen for an Senior Administrator / COPD Receptionist to join our busy team in Paediatrics on a 12month fixed term contract.
We are looking for a candidate who can provide administrative support to clinical and non-clinical staff.
You will be a point of contact and support for administrative issues relating to patients' pathway of care, working as part of a multi-disciplinary team and will provide support in the proactive management of the patient pathway from referral to discharge, ensuring the entire pathway is managed smoothly.
You will ensure high levels of patient and clinician satisfaction by being an accessible, customer-focused and knowledgeable point of contact. You will provide a consistent approach across the Trust, using Standard Operating Procedures (SOPs) to ensure that functions of the role are carried out correctly within given timescales.
A strong working knowledge of Microsoft Office and IT skills as well as RTT 18 Weeks Patient Pathway is desirable. You will also have excellent communication skills and be able to work well in a busy environment.
Main duties of the job
- Assist in the coordination of appointments.
- Schedule new and follow up appointments with the most appropriate clinician, ensuring t
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