Senior Administrative Assistant
At a glance
- Band
- Band 3
- Contract
- Permanent
- Pattern
- Full-time, Home or remote working
- Posted
- 11/09/2026
- Closes
- 22/09/2026
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Role summary
This role is for a Senior ESR Administrator within the People Digital Team, supporting the transition from ESR to the NHS People Portal. It involves providing high-quality administrative support, responding to queries, and managing data. The position requires excellent organisational skills, attention to detail, and proficiency in IT applications. It is predominantly a home-based role, offering training and development opportunities.
Key responsibilities
- Provide a high quality, customer-focused administration service to the ESR team, managers and colleagues.
- Support the transition from ESR to the new NHS People Portal.
- Respond to queries from managers, colleagues, bank workers and permanent staff.
- Perform a wide range of administrative duties, ensuring accurate data entry and record management.
- Prioritise workload effectively in a fast-paced and busy environment.
Essential criteria
- A good standard of English to GCSE or equivalent
- NVQ II in Customer Service or equivalent knowledge and skills
- Experience of working in a busy customer services office based environment.
- Experience of recent administrative processes
- Computer literate and confident in the use of a range of IT applications including Microsoft Office
- Attention to detail and accuracy
Desirable criteria
- Demonstrable ESR Experience
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £25,760 – £27,476 — outside the standard scale; check for HCAS/London weighting.
Posted 1d ago · Closes in 11d
Plenty of time to prepare a strong application.
Full advert · preview
University Hospitals of Derby and Burton NHS Foundation Trust
Senior Administrative Assistant
The closing date is 22 September 2026
Job summary
An excellent opportunity has arisen within our People Digital Team for an enthusiastic and committed individual to join us as a Senior ESR Administrator .
You will provide a high quality, customer-focused administration service, supporting the ESR team, managers and colleagues across the Trust. The Trust has been selected as an early adopter of the NHS People Portal, and the team will play a key role in supporting the transition from ESR to the new system.
The role involves a wide range of administrative duties, responding to queries from managers, colleagues, bank workers and permanent staff. You will need excellent organisational skills, the ability to prioritise workload in a busy environment, and a flexible approach to work.
A high level of accuracy and attention to detail is essential, together with strong keyboard and Microsoft Office skills to ensure accurate data entry and record management. You will work closely with colleagues as part of a supportive team whilst providing an efficient and professional service.
This is predominantly a home-based role, with occasional attendance at on-site meetings required. As such, you will need to be self-motivated and able to work independently.
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