Renal Medical Secretary
At a glance
- Band
- Band 3
- Contract
- Permanent
- Pattern
- Full-time
- Posted
- 09/09/2026
- Closes
- 16/09/2026
Sponsorship verdict
Sponsorship is not clearly stated in this advert.
The advert didn't contain a clear role-specific sponsorship line, so HiveMind can't confirm eligibility. Verify with the recruiting manager or trust HR before you apply.
Role summary
This role is for a Renal Medical Secretary within the SMBU2 Business Unit at Royal Derby Hospital. The successful applicant will provide efficient medical secretarial services to consultants and their teams, acting as a main point of contact for patients and staff. It requires excellent communication, problem-solving skills, and the ability to manage a demanding workload with tact and diplomacy. The role involves typing correspondence, managing diaries, and ensuring adherence to Trust policies.
Key responsibilities
- Act as the main point of contact for patients and medical staff.
- Answer all queries with skill, sensitivity, courtesy, and professionalism.
- Type and dispatch clinical correspondence within agreed timescales and quality standards.
- Ensure urgent test results/correspondence are brought to the immediate attention of the team.
- Provide secretarial support/cover for colleagues during absence.
- Efficiently manage the Consultant's diary.
- Work to strict Trust and Government policies, including Waiting list management and 18 weeks guideline.
Essential criteria
- Demonstrate experience of working in a secretary role
- A good standard of English to O level/GCSE (A-C grade) or equivalent
- Experience of using IT systems
Desirable criteria
- Understanding of the Trust's Patient Access Policy and its contents
- Communication
- Good communication skills; written and verbal
- Able to deal with patients/public via different mediums
- Able to escalate any problems to senior manager
- [contact details removed] independently and as part of a team
- Able to prioritise work & plan and organise workload
- Knowledge & Experience
- Demonstrate experience of working in a secretary role
- A good standard of English to O level/GCSE (A-C grade) or equivalent
- Experience of using IT systems
- Understanding of the Trust's Patient Access Policy and its contents
- Communication
- Good communication skills; written and verbal
- Able to deal with patients/public via different mediums
- Able to escalate any problems to senior manager
- [contact details removed] independently and as part of a team
- Able to prioritise work & plan and organise workload
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £25,760 – £27,476 — outside the standard scale; check for HCAS/London weighting.
Posted 1d ago · Closes in 7d
Plenty of time to prepare a strong application.
Full advert · preview
University Hospitals of Derby and Burton NHS Foundation Trust
Renal Medical Secretary
The closing date is 16 September 2026
Job summary
An exciting opportunity has arisen within the SMBU2 Business Unit at Royal Derby Hospital for someone to join our Renal Services.
This role is to provide an efficient Medical Secretarial service to the consultants and their team in respect of NHS work. To work flexibly with or alongside medical secretarial staff, consultants and other teams when required.
Applicants must be confident communicators with the ability to liaise with staff at all levels. You will need to be an enthusiastic, motivated team player, with excellent problem-solving skills.
You will require high levels of tact and diplomacy with the ability to prioritise your own workload effectively to enable day to day management.
Main duties of the job
- You will act as the main point of contact for patients and medical staff
- All queries are answered with skill and sensitivity and in a courteous and professional manner
- Typing and dispatch of clinical correspondence within agreed timescales and quality standards
- Ensure urgent test results/correspondence is brought to the immediate attention of the team
- Providing secretarial support/cover for colleagues during absence
- Efficient management of the Consultants diary.
- Working to strict Trust and Government p
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