Clinic Bookings and Admin Coordinator
At a glance
- Band
- Band 3
- Contract
- Fixed-term
- Pattern
- Full-time, Part-time, Flexible working
- Posted
- 02/09/2026
- Closes
- 08/09/2026
Sponsorship verdict
This advert explicitly states that sponsorship is not offered.
The source advert contains explicit wording ruling out sponsorship for this specific role. Consider other live roles at the same band from sponsorship-friendly trusts.
Role summary
This role is for a Clinic Booking and Admin Coordinator within the Neurosurgery department. The successful candidate will provide professional administrative support to patients, relatives, and colleagues. It requires flexible working, excellent communication, strong organisational skills, and high computer literacy to manage workload and conflicting demands.
Essential criteria
- oEducated to GCSE Level or equivalent
- oNVQ level 2 Customer Service/Business Admin/ ITQ or equivalent experience
Desirable criteria
- oTyping qualification or equivalent
- oMedical Secretary qualification or equivalent
- oExperience of working in a busy clerical/office environment or reception role
- oPrioritising, planning and organising own tasks
- oWorking within guidelines
- oExperience of customer service or dealing with the public
- oData entry experience
- oExperience of IT packages - Microsoft office
- oPrevious experience of working in NHS
- oPrevious experience of working with medical records
- oExperience of call handling
- oExperience of dealing with difficult situations and confrontations
- oUnderstanding of confidentiality and data protection
- oUnderstanding of customer service
- oKnowledge of the Trust including awareness of priorities
- oKnowledge of Trust information systems
- oKnowledge of Medical Terminology
- oAbility to work as part of a team
- oGood communication skills including telephone, email, face to face
- oAbility to follow processes and procedures
- oHigh level of ability to organise and manage own time keeping to schedule and deadlines
- oAccurate and speedy typing and key board skills
- oGood organisational skills
- oAbility to meet deadlines
- oWilling to take on/learn new skills
- oAbility to show attention to detail and accuracy
- oAbility to adapt to change
- oAbility to work under pressure
- oAbility to store and safeguard confidential documents
- Additional Requirements
- The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent
- oEducated to GCSE Level or equivalent
- oNVQ level 2 Customer Service/Business Admin/ ITQ or equivalent experience
- oTyping qualification or equivalent
- oMedical Secretary qualification or equivalent
- oExperience of working in a busy clerical/office environment or reception role
- oPrioritising, planning and organising own tasks
- oWorking within guidelines
- oExperience of customer service or dealing with the public
- oData entry experience
- oExperience of IT packages - Microsoft office
- oPrevious experience of working in NHS
- oPrevious experience of working with medical records
- oExperience of call handling
- oExperience of dealing with difficult situations and confrontations
- oUnderstanding of confidentiality and data protection
- oUnderstanding of customer service
- oKnowledge of the Trust including awareness of priorities
- oKnowledge of Trust information systems
- oKnowledge of Medical Terminology
- oAbility to work as part of a team
- oGood communication skills including telephone, email, face to face
- oAbility to follow processes and procedures
- oHigh level of ability to organise and manage own time keeping to schedule and deadlines
- oAccurate and speedy typing and key board skills
- oGood organisational skills
- oAbility to meet deadlines
- oWilling to take on/learn new skills
- oAbility to show attention to detail and accuracy
- oAbility to adapt to change
- oAbility to work under pressure
- oAbility to store and safeguard confidential documents
- Additional Requirements
- The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £25,760 – £27,476 — outside the standard scale; check for HCAS/London weighting.
Posted 5d ago · Closes in 2d
Plenty of time to prepare a strong application.
Full advert · preview
Cambridge University Hospital NHS Foundation Trust
Clinic Bookings and Admin Coordinator
The closing date is 08 September 2026
Job summary
An exciting opportunity has arisen for a Clinic Booking and Admin Coordinator within Neurosurgery.
You will support the professional administration of the Neurosurgery department, to all its users including patients, relatives and colleagues.
Main duties of the job
You will be required to work flexibly, organise your workload and cope with conflicting demands on your time but prioritise your work accordingly. The nature of the role requires excellent communication and organisation skills and a high level of computer literacy.
About us
Our Trust
Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH's values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cam
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