Administrator
At a glance
- Band
- Band 3
- Contract
- Fixed-term
- Pattern
- Part-time
- Hours / week
- 30
- Posted
- 28/08/2026
- Closes
- 14/09/2026
Sponsorship verdict
This contract type is not eligible for Skilled Worker sponsorship.
NHS Trusts cannot issue a Certificate of Sponsorship for part-time, bank, locum, zero-hours, job-share or short fixed-term (under 12 months) contracts under current Home Office rules. This applies even when the wider Trust holds a Skilled Worker licence.
Role summary
This role is for an Administrator to join the Musculoskeletal Physiotherapy Outpatient team at West Berkshire Community Hospital on a one-year fixed-term contract. The successful candidate will manage patient referrals and appointments, handle phone and email communications, and provide administrative support to ensure an efficient and compassionate environment for patients. It requires excellent customer service, communication, and IT skills, with the ability to work both independently and collaboratively.
Key responsibilities
- Act as primary point of contact for MSK patients and visitors.
- Take responsibility for digital referral management and patient bookings.
- Manage phonelines and email with a patient focus.
- Liaise with other departments and services to support patients.
- Collect data and statistics to assist management in guiding service direction.
- Work flexibly in response to the needs of patients, service, and Physiotherapists.
Essential criteria
- NVQ3 or equivalent qualification/experience
- Basic knowledge of administration and/or office procedures
- Previousknowledge and experience of working in an office and/or customer care environment, undertaking a full range of administrative duties, including minute-taking
- Knowledge and experience of using a variety of software programmes/ packages
- Knowledge and understanding of the post and Trust
- Good interpersonal, communication and reporting skills
- Good IT skills, with an ability to navigate around various systems and software packages, such as Outlook, MS Office, theinternetand databases
- Ability to work effectively in a team and to work unsupervised and on own initiative, managing own workload
- Ability to work flexibly as required, with the ability to travel independently between locations to fulfil the requirements of the post
Desirable criteria
- Ability to empathise, be supportive and sensitive to the needs of others
- Ability to use a practicalproblem solvingapproach in everyday situations
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £25,760 – £27,476 — outside the standard scale; check for HCAS/London weighting.
Posted 10d ago · Closes in 8d
Plenty of time to prepare a strong application.
Full advert · preview
Berkshire Healthcare Foundation Trust
Administrator
The closing date is 14 September 2026
Job summary
Berkshire Healthcare have an exciting opportunity foranAdministrator to join the Musculoskeletal Physiotherapy Outpatient team based at West Berkshire Community Hospital on a one year Fixed Term Contract (Secondments can be considered). Part time: 30 Hours
If you thrive on variety and the opportunity to work with multiple people, this is a role you should consider as you may need to travel to other sites when the need arises; you will receive generous mileage allowance to facilitate this element of the role.You will be joining a friendly and supportive team, who are pro-active in ensuring a high standard of service within MSK Physio across Berkshire.
We are looking for candidates with excellent customer service andcommunication skills, aflexible approach, and who are competent at multi-tasking.Good IT skills are essential, and you must beable to demonstrate theability to work on your own as well as working in collaboration with others.
You will be responsible for the management of patient referrals and appointments utilising phone and email communication whilst creating an efficient and compassionate environment for our patients.
Main duties of the job
- Act as primary point of contact for MSK patients and visitors attending the department
- Take responsibil
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