Patient Safety Officer
At a glance
- Band
- Band 5
- Contract
- Fixed-term
- Pattern
- Part-time
- Posted
- 03/09/2026
- Closes
- 17/09/2026
Sponsorship verdict
This contract type is not eligible for Skilled Worker sponsorship.
NHS Trusts cannot issue a Certificate of Sponsorship for part-time, bank, locum, zero-hours, job-share or short fixed-term (under 12 months) contracts under current Home Office rules. This applies even when the wider Trust holds a Skilled Worker licence.
Role summary
This role supports the Patient Safety Team in managing incident reporting and associated work streams across the Trust. The post holder will be the day-to-day contact for staff regarding incident reporting, providing advice and support. Key responsibilities include reviewing incidents on Datix, ensuring accurate information, and escalating potential serious incidents. The role also involves updating the Datix system and identifying non-compliant areas for escalation to managers. This position contributes to integrating patient safety and clinical risk with other quality governance programmes.
Essential criteria
- Educated to degree level or equivalent experience.
- Knowledge and Training
- To have IT and high-level administration skills being able to analyse data, contribute to reports and be proficient in the use of databases, Outlook, Word, and Excel (Microsoft office).
Desirable criteria
- Knowledge of NHS Governance process, in particular incident management
- Understanding of the NHS governance and quality agenda
- Ability to work with colleagues at all levels and to liaise on sensitive and important issues
- Experience of managing complex and sensitive information
- Knowledge of the DATIX electronic incident reporting system
- Planning & Organisational Skills
- Able to self-generate & manage own workload to meet the needs of organisation
- Ability to prioritize and manage competing demands
- Communication & Relationship Skills
- Effective interpersonal and facilitation skills and supporting others
- Excellent written/verbal communication skills
- Ability to communicate sensitively with a tactful and diplomatic approach regarding matters that may be upsetting or stressful for staff
- Analytical & Judgement Skills
- Ability and willingness to handle highly confidential information without compromising confidentially
- Able to manage conflicting priorities and organize workload effectively, with minimal supervision, to meet tight deadlines
- Qualifications & Education
- Educated to degree level or equivalent experience.
- Knowledge and Training
- To have IT and high-level administration skills being able to analyse data, contribute to reports and be proficient in the use of databases, Outlook, Word, and Excel (Microsoft office).
- Knowledge of NHS Governance process, in particular incident management
- Understanding of the NHS governance and quality agenda
- Ability to work with colleagues at all levels and to liaise on sensitive and important issues
- Experience of managing complex and sensitive information
- Knowledge of the DATIX electronic incident reporting system
- Planning & Organisational Skills
- Able to self-generate & manage own workload to meet the needs of organisation
- Ability to prioritize and manage competing demands
- Communication & Relationship Skills
- Effective interpersonal and facilitation skills and supporting others
- Excellent written/verbal communication skills
- Ability to communicate sensitively with a tactful and diplomatic approach regarding matters that may be upsetting or stressful for staff
- Analytical & Judgement Skills
- Ability and willingness to handle highly confidential information without compromising confidentially
- Able to manage conflicting priorities and organize workload effectively, with minimal supervision, to meet tight deadlines
Useful to know
Agenda for Change 2024/25 pays Band 5 at £29,970 – £36,483 a year, across England.
This advert: £32,073 – £39,043 — outside the standard scale; check for HCAS/London weighting.
Posted 4d ago · Closes in 11d
Plenty of time to prepare a strong application.
Full advert · preview
The Dudley Group NHS Foundation Trust
Patient Safety Officer
The closing date is 17 September 2026
Job summary
The post holder will have a key role in maintaining an effective service to support clinical and corporate services in the effective and timely notification, management, investigation, and response to all Patient Safety Incident's.
The postholder will work closely with staff and managers across Trust services to ensure all pertinent details about each incident are accurately recorded in the Trust's incident management system (Datix). They will work with investigation leads to provide facilitated support and ensure the timely provision of all incident investigation updates, investigation reports, action plans and quality assurance documents.
Main duties of the job
To support the Patient Safety Team in the daily management of the incident reporting process and associated work streams across the Trust
To act as the day-to-day point of contact for staff regarding the reporting for all incidents, dealing with queries and providing advice and support as required
To carry out a daily review of all incidents reported on Datix to challenge the completeness of information, accuracy or severity, and to ensure the appropriate action and level of response has been initiated
Effectively deal with all written and verbal enquiries responsively, deciding upon and
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