Healthcare Support Worker
At a glance
- Band
- Band 3
- Contract
- Permanent
- Pattern
- Full-time
- Posted
- 14/09/2026
- Closes
- 28/09/2026
Sponsorship verdict
Sponsorship is not clearly stated in this advert.
The advert didn't contain a clear role-specific sponsorship line, so HiveMind can't confirm eligibility. Verify with the recruiting manager or trust HR before you apply.
Role summary
This role is for a Band 3 Healthcare Support Worker on Willow Suite, a 12-bedded Psychiatric Intensive Care Unit for adult males. You will provide direct patient care, offering comfort, empathy, and support to men during challenging times. The position involves building therapeutic relationships, promoting independence, and contributing to a safe, recovery-focused environment. You will work flexibly across a 24-hour, 7-day rota in a dynamic acute setting.
Essential criteria
- Level 3 Qualification in Health and Social care or equivalent
- Care Certificate or ability to obtain within 6 months
- To have a good understanding of mental health conditions appropriate to the setting.
- A varied and considerable experience of working within Mental Health/Learning Disabilities setting
- Punctual and flexible across hours of work (Long days 7:30 - 20:00 and Nights 19:30 - 08:00)
Desirable criteria
- Experience on an Acute Mental Health Ward
- Training and Qualification
- Level 3 Qualification in Health and Social care or equivalent
- Care Certificate or ability to obtain within 6 months
- To have a good understanding of mental health conditions appropriate to the setting.
- A varied and considerable experience of working within Mental Health/Learning Disabilities setting
- Punctual and flexible across hours of work (Long days 7:30 - 20:00 and Nights 19:30 - 08:00)
- Experience on an Acute Mental Health Ward
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £25,760 – £27,476 — outside the standard scale; check for HCAS/London weighting.
Posted 1d ago · Closes in 14d
Plenty of time to prepare a strong application.
Full advert · preview
Kent and Medway Mental Health NHS Trust
Healthcare Support Worker
The closing date is 28 September 2026
Job summary
Are you a compassionate, resilient professional passionate about inpatient mental health?
Willow Suite is a 12 bedded Psychiatric Intensive Care Unit for adult males. We are seeking dedicated Band 3 Healthcare Support Workers to join our close-knit, multidisciplinary ward team.
In this vital role, you will be at the front line of patient care--offering comfort, empathy, and active support to men during some of the most challenging moments of their lives. Working flexibly across a 24-hour, 7-day rota, you will build therapeutic relationships, promote independence, and help shape a safe, recovery-focused environment on the ward.
If you thrive in a dynamic, fast-paced acute environment and are driven to make a real difference in male mental health care, we would love to welcome your expertise to Willow Suite.
Main duties of the job
- Consistently delivering a patient focused service, which promotes optimum independence.
- Providing and receiving routine information orally, in writing or electronically to inform work colleagues, patients, clients, carers, the public or other external contacts.
- Offering appropriate support and advice to patients and their carers.
- Awareness of different challenging situations where communication needs to be ada
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