Office Manager
At a glance
- Band
- Band 6
- Contract
- Permanent
- Pattern
- Full-time
- Posted
- 21/08/2026
- Closes
- 13/09/2026
Sponsorship verdict
Sponsorship is not clearly stated in this advert.
The advert didn't contain a clear role-specific sponsorship line, so HiveMind can't confirm eligibility. Verify with the recruiting manager or trust HR before you apply.
Role summary
This full-time Office Manager role involves overseeing all administration and medical secretary areas and staff within Faversham Medical Practice. The successful candidate will be responsible for the day-to-day supervision and line management of office staff, ensuring administrative tasks are completed efficiently and deadlines are met. They will also assist Business Managers in maintaining CQC standards and promoting the medical group's services. The role requires working across Faversham Medical Group sites and supporting Business Managers.
Key responsibilities
- Be responsible for the day-to-day supervision and line management of office staff, including Admin staff and Medical Secretaries.
- Ensure all administrative processes and procedures are carried out in accordance with agreed protocols and timescales.
- Ensure administrative and secretarial work is completed by office staff in a timely manner, including timely submission of claims and invoices.
- Assist the Business Managers to maintain standards under Care Quality Commission to optimise Practice performance.
- Organise data sharing agreements and work with outside practices to enhance the business.
- Promote Faversham Medical Group to achieve an increase in the range of services and facilities for the benefit of patients.
Essential criteria
- Excellent leadership skills.
- Ability to work within a management team.
- Ability to deal with external organisations at supervisory level.
- Ability and skills to manage and motivating staff.
- Knowledge and skills of line management including being involved in recruitment, staff training and being able to motivate a team.
- Ability to understand and learn new software and administrative procedures.
- IT literate, including experience in using Word and Excel at intermediate level, proficient at using email and the internet.
- Ability to work in a changing environment and work under pressure.
- Ability to carry out complex administration and record keeping in an office environment.
- Ability to work autonomously and initiate / self-direct own workload.
- Ability to relate to the interviewing team and exhibits personality to match culture of Practice.
- Good communicator (verbal & written) both upwards and downwards, using a wide range of media i.e. Phone, Email or Face to Face
- Good standard of education with excellent literacy and numeracy skills.
- English and Maths GCSE (or equivalent) grade C or above.
- Over 6 months experience in a management role.
- Experience of chairing meetings, producing agendas and minutes.
- Ability to carry out staff appraisals.
- Evidence of the ability to grasp new concepts and work on a self-directed basis.
- Experience of dealing with members of the public.
- Good attendance record
- Confident, assertive and resilient.
- Accurate and thorough approach.
- Confident in decision making with proven problem solving skills.
- Hard working, reliable and resourceful.
- Ability to use own judgement and common sense.
- Adaptable, innovative and forward looking.
- Evidence of continued learning/development.
Desirable criteria
- Knowledge of & Ability to assist in complex HR processes such as grievance process, disciplinary, dismissal etc.
- Evidence of organisational and problem solving skills.
- Formal qualification in IT (e.g. CLAIT, ECDL).
- Experience in primary care/NHS/caring profession.
- NHS or recent practice experience.
- Experience in using EMIS clinical software.
- Ability to work ideal hours as stated.
- Evidence of recent self-directed learning or development.
- Pay increasing or improved employment with this position.
Useful to know
Agenda for Change 2024/25 pays Band 6 at £37,338 – £44,962 a year, across England.
This advert: £39,959 – £48,117 — outside the standard scale; check for HCAS/London weighting.
Posted 17d ago · Closes in 7d
Plenty of time to prepare a strong application.
Full advert · preview
Faversham Medical Practice
Office Manager
The closing date is 13 September 2026
Job summary
We are looking for a full-time Office
Manager to work with our friendly and supportive team mainly based at Newton
Place Surgery.
The successful applicant will manage all
Administration and Medical Secretary areas and staff within the practice on a
day to day basis. Please see job
description for full details.
Main duties of the job
Be responsible for the day-to-day supervision and line management of office staff (including but not limited to all Admin staff, Medical Secretaries and other office staff) and associated functions, including the administrative processes and procedures, ensuring all functions are carried out in accordance within agreed procedures, protocols and time-scales, and will report to the Business Managers.
Please see job description and person specification for full details
About us
Faversham Medical Group consists of 2 GP surgeries;
Faversham Medical Practice and Newton Place Surgery. We also run an Urgent
Treatment Centre based at Faversham Health Centre.
We are a friendly and supportive team.
Faversham is a beautiful, historic market town. It is close
to the vibrant city of Canterbury; just 60 miles from London and yet within
easy reach of attractive coastline areas and beaches.
Details
Date posted
21 August 2026
Pay sche
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