Band 3 Ward Administrator - Hepatology
At a glance
- Band
- Band 3
- Contract
- Permanent
- Pattern
- Full-time
- Posted
- 15/09/2026
- Closes
- 28/09/2026
Sponsorship verdict
Candidates needing sponsorship are encouraged to apply.
HiveMind found a sponsorship-friendly statement in the source advert welcoming applicants who require a visa. Always confirm on the source before applying.
“Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.”Quoted verbatim from the source advert
Role summary
This role is for an enthusiastic and highly organised Ward Administrator to join the Hepatology unit at the Royal Free Hospital. You will be the first point of contact for patients, visitors, and healthcare professionals, ensuring a welcoming and professional environment. The position involves strong administrative responsibilities combined with high levels of patient contact and service coordination in a fast-paced clinical setting.
Key responsibilities
- Provide high-quality front-line reception and customer service.
- Accurately input and maintain patient demographic and treatment data using the Trust's EPR system.
- Support the smooth flow of patients through the ward by coordinating admissions, transfers, and discharges.
- Liaise with the multidisciplinary team and wider hospital services to ensure efficient bed utilisation and timely patient care.
- Maintain accurate records to ensure data quality, NHS compliance, and Trust income generation.
- Proactively manage your workload and contribute to the smooth day-to-day operation of a complex specialist ward.
Essential criteria
- Demonstrable ability to meet the Trust Values
- NVQ Level 3 or Equivalent
- English and Maths at GCSE level or equivalent
- Courses / further study attended to demonstrate evidence of personal development
- Experience of working in a public/patient facing role
- Clear and concise verbal and written communication skills
- Ability to use initiative and problem solve, in a busy clinical environment
- Typing and data entry skills
- Good level of computer literacy skills in Microsoft Word, Excel and databases
- Flexible and adaptable to the changing needs of the service
- Ability to work within a multidisciplinary team
- Time management and organisational skills
- Sympathetic attitude to patients and relatives, who may be extremely distressed or anxious
- Excellent interpersonal skills with the ability to relate to people at all levels
- The ability to manage conflict and identify where escalation to senior staff is necessary
- Ability to maintain excellent communication channels and good customer services
- Maintain a high level of professionalism in manner
- Ability to work under pressure, both alone and with the wider team.
- Be Flexible and approachable
- Good interpersonal
Desirable criteria
- AMSPAR/NVQ in administration
- Previous NHS experience
- Previous experience of Patient Administration systems
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £31,554 – £33,270 — outside the standard scale; check for HCAS/London weighting.
Posted 2d ago · Closes in 12d
Plenty of time to prepare a strong application.
Full advert · preview
Royal Free London NHS Foundation Trust
Band 3 Ward Administrator - Hepatology
The closing date is 28 September 2026
Job summary
We are looking for an enthusiastic and highly organised Ward Administrator to join 9 North Ward, our specialist unit for Hepatology at the Royal Free Hospital.
As the first point of contact for patients, visitors, and healthcare professionals, you'll play a vital role in ensuring a welcoming and professional environment. This role combines strong administrative responsibilities with high levels of patient contact and service coordination in a fast-paced clinical setting .
Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.
Main duties of the job
What You'll Do:
o Provide a high-quality front-line reception and customer service to patients, carers, and staff.o Accurately input and maintain patient demographic and treatment data using the Trust's EPR system.o Support the smooth flow of patients through the ward by coordinating admissions, transfers, and discharges.o Liaise with the multidisciplinary team and wider hospital services to help ensure efficient bed utilisation and timely patient care.o Maintain accurate records to ensure data quality, NHS compliance, and Trust income generation.o Proactively manage your workload and contribute to the smooth day-to-
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