Assistant Patient Pathway Coordinator
At a glance
- Band
- Band 3
- Contract
- Permanent
- Pattern
- Full-time
- Posted
- 04/09/2026
- Closes
- 20/09/2026
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Role summary
This role involves providing professional, comprehensive, and efficient administrative support to patients and clinical teams, ensuring high-quality patient care and data accuracy. The post holder will assist with patient administration, including reception duties, appointment booking, and managing referrals. They will also handle queries from patients and referrers, providing reassurance and support. This position is crucial for maintaining effective patient journeys and supporting management through efficient use of resources.
Essential criteria
- Excellent interpersonal and communication skills
- Ability to work independently and as a member of a team
- Ability to prioritise and work to deadlines
- Evidence of positive approach to working in complex environments
- Keen to further own training and development
Desirable criteria
- Familiarity with NHS performance
- Good standard of Education with a minimum of 5 'C' grade GCSE's (inc English Language and Maths)
- Computer Literate
- High standard of spoken and written English
- Administrative experience
- Work Values
- Excellent customer care and communication
- Ability to adapt communication style as required
- Excellent attention to detail
- Hard working with a motivated enthusiastic attitude
- Ability to work independently and within a team
- Experience & Skills
- Excellent interpersonal and communication skills
- Ability to work independently and as a member of a team
- Ability to prioritise and work to deadlines
- Evidence of positive approach to working in complex environments
- Keen to further own training and development
- Familiarity with NHS performance
- Good standard of Education with a minimum of 5 'C' grade GCSE's (inc English Language and Maths)
- Computer Literate
- High standard of spoken and written English
- Administrative experience
- Work Values
- Excellent customer care and communication
- Ability to adapt communication style as required
- Excellent attention to detail
- Hard working with a motivated enthusiastic attitude
- Ability to work independently and within a team
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £25,760 – £27,476 — outside the standard scale; check for HCAS/London weighting.
Posted 3d ago · Closes in 14d
Plenty of time to prepare a strong application.
Full advert · preview
Oxford University Hospitals NHS Foundation Trust
Assistant Patient Pathway Coordinator
The closing date is 20 September 2026
Job summary
Patient administration underpins the patient journey and supports clinical teams in delivering high quality patient care and can make a real difference to the patient experience. Effective and efficient patient administration supports management through ensuring a high standard of data quality and by making the best use of capacity and resources.
The post holder has responsibility for assisting with the provision of a professional, comprehensive, and efficient administrative service, which is effectively delivered to all patients and members of the Department. This will be through the delivery of a comprehensive administrative service to a specialty team.
NOTE: There are 06 posts available at different sites- 06 (01 at Horton General Hospital, 05 at John Radcliffe Hospital- Womens Centre)
Main duties of the job
- Support the Reception desk
- Provide administrative support to Consultants, clinical staff and all patients under their care, including diary administration, correspondence support and other administrative duties as required.
- Book New and Follow up clinic appointments. Utilise vacant slots to bring forward clinically triaged urgent patients ensuring best use of clinic lists. Assist with the processing of new
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