Business Change Facilitator
At a glance
- Band
- Band 5
- Contract
- Fixed-term
- Pattern
- Full-time
- Hours / week
- 37.5
- Posted
- 08/09/2026
- Closes
- 27/09/2026
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Role summary
This role supports the Change Manager and works with the project manager and stakeholders to deliver change activities for the ICT transformation programme. The team aims to identify and deliver benefits for efficient and effective results, contributing to organisational objectives. Responsibilities include reviewing current practices, proposing future ways of working, and supporting the embedding of process changes within the business. The role also involves identifying emergent benefits and ensuring requirements are met against project plans and timelines.
Key responsibilities
- Assist the Change Management Team and Service Leads in reviewing and capturing current working practices and proposing and implementing future ways of working.
- Support with identifying emergent benefits when working through current processes with service leads.
- Provide support to the Change Management Team and Service Leads to embed process changes within the business and deliver requirements against the agreed project plans and timelines.
- Provide support and guidance to operational and clinical teams to ensure clarity regarding the transformation programme plans and timescales.
- Escalate to Change Manager when clinical priorities are conflicted against project delivery or potential problem areas are identified.
- Focus on identifying any areas of risk within project delivery and highlighting to Change Manager and Project Managers.
Essential criteria
- Degree or equivalent experience.
- GCSE C or above in English and Maths.
- Understanding of operational administrative and clinical processes and procedures across relevant service areas gained from experience in a clinical or operational management role.
- Exceptional communication skills, both written and verbal.
- Excellent active listening skills.
- Ability to clearly articulate messages to a variety of audiences.
- Ability to establish and maintain strong relationships.
- Ability to influence others and move toward a common vision or goal.
- Flexible and adaptable; able to work in ambiguous situations.
- Forward looking with a holistic approach.
- Organized with a natural inclination for planning strategy and tactics.
- Problem solving and root cause identification skills.
- Able to work effectively at all levels in an organization.
- Must be a team player and able to work collaboratively with and through others.
Desirable criteria
- Change management certification or designation desired.
- A solid understanding of how people go through a change and the change process.
- Experience and knowledge of change management principles, methodologies and tools.
- Familiarity with project management approaches, tools and phases of the project lifecycle.
Useful to know
Agenda for Change 2024/25 pays Band 5 at £29,970 – £36,483 a year, across England.
This advert: £32,073 – £39,043 — outside the standard scale; check for HCAS/London weighting.
Posted 1d ago · Closes in 19d
Plenty of time to prepare a strong application.
Full advert · preview
Portsmouth Hospitals University NHS Trust
Business Change Facilitator
The closing date is 27 September 2026
Job summary
NHS Band 5 Salary : £32,073- £39,043 per annum
Contract Type: Temporary for 12 months
Hours per Week: 37.5 full time
Location Base: St Mary's Hospital, Parkhurst
Road, Newport, Isle of Wight, PO30 5TG
Supporting the Change Manager and working with the project
manager and key stakeholders in the provision and delivery of change activities
and work plans for projects within the ICT transformation programme. The change
management team will be instrumental in identifying and delivering benefits to
ensure efficient and effective delivery of results that contribute to achieving
organisational objectives.
Main duties of the job
Specific Core Functions
- Assist the Change Management Team and Service Leads in reviewing and capturing current working practices (current State) and proposing and implementing future ways of working (future state as required).
- Support with identifying emergent benefits when working through current processes with service leads.
- Capacity to provide support to the Change Management Team and Service Leads to embed process changes within the business and deliver requirements against the agreed project plans and timelines.
About us
Working as a partnership, both Isle of Wight NHS Trust and
Portsmo
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