Reception Supervisor
At a glance
- Band
- Band 4
- Contract
- Fixed-term
- Pattern
- Full-time
- Posted
- 21/09/2026
- Closes
- 28/09/2026
Sponsorship verdict
Candidates needing sponsorship are encouraged to apply.
HiveMind found a sponsorship-friendly statement in the source advert welcoming applicants who require a visa. Always confirm on the source before applying.
“Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.”Quoted verbatim from the source advert
Role summary
This is an exciting opportunity for a Reception Supervisor in the Clinical Haematology Directorate. The role involves supervising a busy reception team, coordinating appointments for the service, and working as part of a multi-disciplinary team. The post holder will ensure effective pathway coordination, appropriate clinic bookings, and provide high-quality customer service. The ideal candidate will be highly motivated, organised, and possess strong communication skills, with knowledge of RTT and cancer waiting times.
Essential criteria
- Degree or equivalent qualification
- Previous experience of line managing large complex multisite teams.
- Knowledge of the NHS
- Working in a pressurised environment
- Experience of working with multi disciplinary teams
Desirable criteria
- Previous experience of working within Clinical Haematology
- Ability to use Microsoft Word, PowerPoint, Excel
- Ability to work autonomously, prioritise own workload & act on own initiative.
- Ability to communicate with all staff in a multidisciplinary setting
- Experience of liaising with patients
- Previous experience of using Cerner
- Able to communicate contentious and or sensitive information to service users and internal colleagues
- Education
- Degree or equivalent qualification
- Previous experience of line managing large complex multisite teams.
- Knowledge of the NHS
- Working in a pressurised environment
- Experience of working with multi disciplinary teams
- Previous experience of working within Clinical Haematology
- Ability to use Microsoft Word, PowerPoint, Excel
- Ability to work autonomously, prioritise own workload & act on own initiative.
- Ability to communicate with all staff in a multidisciplinary setting
- Experience of liaising with patients
- Previous experience of using Cerner
- Able to communicate contentious and or sensitive information to service users and internal colleagues
Useful to know
Agenda for Change 2024/25 pays Band 4 at £26,530 – £29,114 a year, across England.
This advert: £34,186 – £37,389 — outside the standard scale; check for HCAS/London weighting.
Posted 1d ago · Closes in 7d
Plenty of time to prepare a strong application.
Full advert · preview
Imperial College Healthcare NHS Trust
Reception Supervisor
The closing date is 28 September 2026
Job summary
An exciting opportunity has risen in the Clinical Haematology Directorate for a Reception Supervisor. The post holder will be supervising a busy reception team in the Catherine Lewis Centre, responsible for co-coordinating all appointments for the service, thus will be required to work as part of a multi-disciplinary team alongside consultants, nurses and the wider team.
The post holder will work closely with relevant team members to ensure pathway pathway are coordinated effectively, booked into appropriate clinics and that a high quality customer service is provided.
The successful candidate will be highly motivated and organised with an ability to prioritise and problem solve in a busy working environment. Communication is key for this role and it will be expected that the post holder can demonstrate the ability to communicate with patients and staff across all disciplines. The successful candidate should have knowledge of RTT and cancer waiting times.
Main duties of the job
- Implement and maintain an efficient internal system and process to ensure 2WW and RTT targets are met.
- Co-ordinate and provide administrative support to the relevant teams to ensure that all the relevant paperwork and clinical information is available.
- Resolving patient qu
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