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Sponsorship-friendly
Band 5
Full-time

Administration Manager

The Newcastle upon Tyne Hospitals NHS Foundation TrustTrustwide, NE1 4LP, United Kingdom£32,073 - £39,043Closes 27/09/2026

At a glance

Band
Band 5
Contract
Permanent
Pattern
Full-time
Hours / week
37.5
Posted
18/09/2026
Closes
27/09/2026

Sponsorship verdict

Candidates needing sponsorship are encouraged to apply.

HiveMind found a sponsorship-friendly statement in the source advert welcoming applicants who require a visa. Always confirm on the source before applying.

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.
Quoted verbatim from the source advert

Role summary

This is an exciting opportunity for an experienced and motivated Administrative Manager to join the Medicine & Emergency Department team. The role involves day-to-day management of administrative services, ensuring efficient delivery of high-quality support for patient care and operational performance. The successful candidate will lead and manage a team of reception staff, administrative officers, and medical secretaries, providing effective leadership across a 24/7 service. They will work closely with clinical and operational colleagues to ensure administrative processes are efficient, accurate, and compliant with Trust policies and NHS standards. This role is ideal for someone with proven NHS management experience, passionate about service improvement and staff development.

Essential criteria

  • oKnowledge of human resource management and an appreciation of the necessity to gain knowledge of Trust HR policy and procedures
  • oA good understanding of the cancer environment associated with national and local standards and legislation
  • oKnowledge and understanding of managing a Medical Records Department
  • oKnowledge of the legal requirements relating to the retention of medical records
  • oKnowledge of legal requirements relating to patient records including the Data Protection and Access to Health Records Act
  • oKnowledge of relevant Trust IT e.g. eRecord, PAS, case note tracking systems etc
  • oKnowledge of the NHS and Trust complaints procedures
  • oKnowledge of NHS National Policies and Initiatives including Department of Health Waiting Time targets

Desirable criteria

  • oKnowledge of the Directorate
  • oKnowledge of medical terminology/ extensive previous experience as a senior medical secretary
  • oAdvanced IT skills to include Excel, Word, PowerPoint and Outlook
  • oExcellent communication skills, able to converse fluently, logically and confidently with multi disciplinary personnel both internal and external to the Trust, and in difficult, sensitive and contentious situations
  • oPresentation skills
  • oMust possess significant previous experience ideally in the NHS at management or senior administrator/ secretary/ supervisor level
  • oDegree level education in a relevant subject or equivalent experience
  • oEducated to GCSE level including GCSE English Language Grade 4 or above or equivalent experience
  • oAn IT qualification such as ECDL or Microsoft Office Specialist qualification (or equivalent experience)
  • oA recognised management qualification at certificate level or a commitment to work towards this
  • oRSA Level 3 or equivalent experience
  • oKnowledge of human resource management and an appreciation of the necessity to gain knowledge of Trust HR policy and procedures
  • oA good understanding of the cancer environment associated with national and local standards and legislation
  • oKnowledge and understanding of managing a Medical Records Department
  • oKnowledge of the legal requirements relating to the retention of medical records
  • oKnowledge of legal requirements relating to patient records including the Data Protection and Access to Health Records Act
  • oKnowledge of relevant Trust IT e.g. eRecord, PAS, case note tracking systems etc
  • oKnowledge of the NHS and Trust complaints procedures
  • oKnowledge of NHS National Policies and Initiatives including Department of Health Waiting Time targets
  • oKnowledge of the Directorate
  • oKnowledge of medical terminology/ extensive previous experience as a senior medical secretary
  • oAdvanced IT skills to include Excel, Word, PowerPoint and Outlook
  • oExcellent communication skills, able to converse fluently, logically and confidently with multi disciplinary personnel both internal and external to the Trust, and in difficult, sensitive and contentious situations
  • oPresentation skills
  • oMust possess significant previous experience ideally in the NHS at management or senior administrator/ secretary/ supervisor level
  • oDegree level education in a relevant subject or equivalent experience
  • oEducated to GCSE level including GCSE English Language Grade 4 or above or equivalent experience
  • oAn IT qualification such as ECDL or Microsoft Office Specialist qualification (or equivalent experience)
  • oA recognised management qualification at certificate level or a commitment to work towards this
  • oRSA Level 3 or equivalent experience

Useful to know

Band 5 pay context

Agenda for Change 2024/25 pays Band 5 at £29,970 – £36,483 a year, across England.

This advert: £32,073 – £39,043 — outside the standard scale; check for HCAS/London weighting.

Application window

Posted 0d ago · Closes in 10d

Plenty of time to prepare a strong application.

Full advert · preview

The Newcastle upon Tyne Hospitals NHS Foundation Trust

Administration Manager

The closing date is 27 September 2026

Job summary

An exciting opportunity has arisen for an experienced and motivated Administrative Manager to join the Medicine & Emergency Department team. This key role is responsible for the day-to-day management of the department's administrative services, ensuring the efficient delivery of a high-quality service that supports patient care and operational performance.

The successful candidate will lead and manage a team of reception staff, administrative officers and medical secretaries, providing effective leadership across a 24/7 service. You will work closely with clinical and operational colleagues to ensure that administrative processes are delivered efficiently, accurately and in line with Trust policies and NHS standards.

This is an excellent opportunity for an individual with proven NHS management experience who is passionate about service improvement, staff development and delivering exceptional patient-focused services.

  • Interview Date 09 October 2026
  • 37 Hours 30 Minutes/Week
  • You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy

NO AGENCIES PLEASE

Main duties of the job

  • Provide day-to-day operational management of t

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