Facilities Management Monitoring Operative
At a glance
- Band
- Band 4
- Contract
- Permanent
- Pattern
- Full-time, Flexible working, Compressed hours
- Posted
- 10/09/2026
- Closes
- 17/09/2026
Sponsorship verdict
This advert explicitly states that sponsorship is not offered.
The source advert contains explicit wording ruling out sponsorship for this specific role. Consider other live roles at the same band from sponsorship-friendly trusts.
Role summary
This role involves the day-to-day monitoring of the Trust's Facilities contracts and suppliers, ensuring compliance with service specifications, KPIs, and performance management regimes. The operative will support the Estates and Facilities team in managing hard and soft FM matters for both PFI and Off-Site Properties. Key responsibilities include developing and maintaining effective relationships with stakeholders and assisting with administrative tasks. A driving license is essential for face-to-face meetings.
Key responsibilities
- Provide day-to-day monitoring of the Trust's facilities contracts & suppliers.
- Ensure services meet statutory requirements, government targets, and Contract Performance metrics.
- Assist with the Day-to-Day function and support to stakeholders.
- Take minutes and assist with administrative tasks.
- Assist with Face-to-Face meetings.
Essential criteria
- Accuracy of work and IT literate with working knowledge of word processing, spreadsheet, databases
- Excellent presentation, Written and verbal communication skills
- Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
- Demonstrates understanding and commitment to Equality, Diversity and Inclusion
Desirable criteria
- Educated to A, AS level, NVQ Level 3 (or equivalent vocational qualification) in an engineering or relevant scientific subject (e.g. Electrical, Electronic or Mechanical Engineering, Physics, Manufacturing etc) or equivalent extensive experience
- Experience of monitoring, evaluating Hard and Soft FM Contracts
- NHS or clinical experience
Useful to know
Agenda for Change 2024/25 pays Band 4 at £26,530 – £29,114 a year, across England.
This advert: £28,392 – £31,157 — outside the standard scale; check for HCAS/London weighting.
Posted 1d ago · Closes in 7d
Plenty of time to prepare a strong application.
Full advert · preview
Norfolk and Norwich University Hospital
Facilities Management Monitoring Operative
The closing date is 17 September 2026
Job summary
We are excited to be recruiting for Facilities Management Monitoring Operative.
As the Norfolk & Norwich University Hospital (NNUH) Facilities Management Monitoring Operative, you will provide day-to-day monitoring of the Trust's Facilities contracts & suppliers in line with service specifications, KPIs and performance management regimes.
The successful applicant will be an integral part of the Estates and Facilities team in support of contract monitoring for the day-to-day interface between the Trust Facilities Team and the Service Providers on Hard and Soft FM matters for both PFI and Off-Site Properties. Developing and maintaining effective working relationships with stakeholders, including building users, the Service Provider and their contractors will be pivotal to the role.
The ideal candidate would have proven experience of Monitoring KPI's and Experience in maintaining stakeholder relationships. Experience of NHS or clinical settings is also desirable.
Main duties of the job
The purpose of the FM Monitoring Operative role is to provide day-to-day monitoring of the Trust's facilities contracts & suppliers in line with service specifications, KPIs and performance management regimes. The role has the aim of working with
Join the community to read the full pack, responsibilities and person-specification in one place.
Your seat is reserved — activate it
CareerHive is included with your CareerHive Skool community membership. If you haven't claimed your account yet, join the community (or sign in with the same email you joined with) to unlock the full advert, the apply link, HiveMind AI interview & application suite, your private vault, and daily sponsorship alerts.