IT Support Technician
At a glance
- Band
- Band 4
- Contract
- Permanent
- Pattern
- Full-time
- Posted
- 21/08/2026
- Closes
- 20/09/2026
Sponsorship verdict
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The advert didn't contain a clear role-specific sponsorship line, so HiveMind can't confirm eligibility. Verify with the recruiting manager or trust HR before you apply.
Role summary
This role is for an IT Support Technician based at Musgrove Park Hospital in Taunton, covering the west of Somerset. You will provide expert onsite support across acute, community, and mental health settings, ensuring hardware and software systems are operational and secure. The position involves managing and resolving IT support calls, handling installations and configurations, and troubleshooting issues. Travel to other NHS sites within Somerset and participation in an out-of-hours on-call rota are required.
Key responsibilities
- Efficiently manage and resolve IT support calls, ensuring swift, effective solutions.
- Handle installations, configurations, relocations, and decommissioning of IT hardware and software.
- Troubleshoot issues, track support calls, and promote best practices in technology use and information governance.
- Work closely within defined policies and procedures to uphold the highest standards.
Essential criteria
- Please see attached Job Description & Person Specification for further details of duties and responsibilities.
Useful to know
Agenda for Change 2024/25 pays Band 4 at £26,530 – £29,114 a year, across England.
This advert: £28,392 – £31,157 — outside the standard scale; check for HCAS/London weighting.
Posted 17d ago · Closes in 14d
Plenty of time to prepare a strong application.
Full advert · preview
Somerset NHS Foundation Trust
IT Support Technician
The closing date is 20 September 2026
Job summary
Are you ready to play a crucial role in delivering high-quality digital services within a dynamic healthcare environment?
We currently have a vacancy for an IT Support Technician for the west of Somerset based out of Musgrove Park Hospital in Taunton.
As an IT Support Technician, you'll be an integral part of our team, providing expert onsite support across acute, community, and mental health settings. You'll ensure our hardware and software systems are fully operational, well-maintained, and secure--making a real difference in patient care.
Main duties of the job
As an IT Support Technician, you'll become a key part of Digital Services at Somerset NHS Foundation Trust. By providing IT Support to our colleagues across the Trusts community and mental health sites, you'll help to ensure that systems are maintained and supported to the highest standard.
Key Responsibilities:
- Efficiently manage and resolve IT support calls, ensuring swift, effective solutions.
- Handle installations, configurations, relocations, and decommissioning of IT hardware and software.
- Troubleshoot issues, track support calls, and promote best practices in technology use and information governance.
- Work closely within defined policies and procedures to uphold the highest standards.
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