Health Care Support Worker
At a glance
- Band
- Band 4
- Contract
- Permanent
- Pattern
- Full-time
- Posted
- 18/09/2026
- Closes
- 21/09/2026
Sponsorship verdict
Candidates needing sponsorship are encouraged to apply.
HiveMind found a sponsorship-friendly statement in the source advert welcoming applicants who require a visa. Always confirm on the source before applying.
“Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.”Quoted verbatim from the source advert
Role summary
This is an exciting opportunity to join the North Wales team as a Healthcare Support Worker (Retinal Photographer) directly delivering screening clinics. The role involves guiding participants, administering eye drops, and capturing high-quality digital images of the retina. You will also drive a Trust Light Goods Vehicle to clinic venues across Wales. The ideal candidate will be experienced in a patient or customer-facing role and passionate about patient-centered care.
Key responsibilities
- Guide participants through screening appointments, ensuring accurate record-keeping.
- Administer eye drops and accurately check pupil dilation within specified timeframes.
- Capture high-quality digital images of the retina using specialised cameras.
- Strictly adhere to DESW protocols and standard operating procedures.
- Drive the Trust's Light Goods Vehicle to clinic venues primarily across North Wales and occasionally other regions within Wales.
Essential criteria
- GSCE (English Language and Mathematics are desirable) or HND or Level 2 NVQ (literacy and numeracy desirable) or equivalent education in relevant Healthcare subject or photography, or relevant equivalent experience.
- Commitment to continuous learning / evidence of CPD
- A good standard of general education
- Health or social care experience
- Multi-disciplinary team working
- Direct patient contact / customer facing role
- Understanding of importance of following processes / guidelines
- Interest in photography and / or screening services
- Team Worker
- Computer literate - esp windows packages
- Ability to work under pressure
- Good level of manual dexterity
- Ability to work methodically and demonstrate good attention to detail.
- Sympathetic attitude towards patients
- Good communication skills
- Responsible attitude towards patient confidentiality
- Normal colour vision to complete assessments involving the use of software to review retina images in specific colours.
- Full driving licence essential as there will be a requirement to drive a light goods vehicle daily, provided by PHW Trust.
- Flexible approach to hours of work Ability to travel throughout Wales with overnight stays
Desirable criteria
- Diploma in Health Screening
- Professional qualification - medical photography
- Practical photography
- Ophthalmology experience
- Experience of quality systems and process.
- Understanding of diabetic eye disease
- Anatomy of the eye
- Understanding of diabetes
- Awareness of manual handling guidelines
- Understanding of importing/exporting data via networks
- Experience in driving Light goods vehicles (LGV)
- Welsh language speaker
Useful to know
Agenda for Change 2024/25 pays Band 4 at £26,530 – £29,114 a year, across England.
This advert: £28,819 – £31,626 — outside the standard scale; check for HCAS/London weighting.
Posted 1d ago · Closes in 3d
Plenty of time to prepare a strong application.
Full advert · preview
Public Health Wales
Health Care Support Worker
The closing date is 21 September 2026
Job summary
An exciting opportunity to join our busy North Wales team based Wrexham as Healthcare Support Workers (Retinal Photographer), directly delivering screening clinics to participants primarily in the area. The ability to travel between sites is essential for this role to transport equipment in Diabetic Eye Screening vehicles.
We are seeking an enthusiastic and committed individuals to join our team and train as a retinal screeners.
If you are...
Experienced in a patient or customer-facing role in a Health or Social Care setting,
Passionate about providing high-quality, patient-centered care,
Dedicated to continuous service improvement,
Committed to attaining a retinal screening Diploma,
...and hold a full UK driving licence , we would love to hear from you!
About DESW
Our service provides screening to detect early signs of diabetic retinopathy, a complication of diabetes that can lead to vision loss or blindness if left untreated. The screening process involves taking high-quality digital images of the retina (the light-sensitive layer at the back of the eye) to identify any damage to the small blood vessels caused by diabetes.
To learn more about the work we do, please visit Diabetic Eye Screening Wales - Public Health Wales
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