Clinical Support Team Administrator
At a glance
- Band
- Band 3
- Contract
- Fixed-term
- Pattern
- Full-time, Flexible working
- Hours / week
- 37.5
- Posted
- 15/09/2026
- Closes
- 22/09/2026
Sponsorship verdict
This advert explicitly states that sponsorship is not offered.
The source advert contains explicit wording ruling out sponsorship for this specific role. Consider other live roles at the same band from sponsorship-friendly trusts.
Role summary
This role is for an enthusiastic and flexible Band 3 Clinical Support Team Administrator to support inpatient clinical teams, particularly Medics, across five wards at Hellesdon Hospital. The administrator will handle a range of duties including assisting with patient reviews, managing diaries, and providing general administrative support. The position requires strong interpersonal skills, confidentiality, and the ability to work autonomously within a fast-paced inpatient environment.
Key responsibilities
- Provide direct support to ward-based medics, including assisting with patient reviews and meetings.
- Manage diaries for clinical teams.
- Deliver general administrative support to meet the needs of clinical teams and service users.
- Attend meetings as required, take minutes to a high standard, and follow up on actions.
Essential criteria
- NVQ 3 Business Administration or equivalent or working towards.
- Word Processing or equivalent secretarial experience at intermediate level
- Interpersonal skills including taking a proactive diplomatic approach and ensuring confidentiality at all times.
- Ability to co-ordinate and prioritise management diaries.
- ICT skills including Microsoft (especially spreadsheets and presentations, e.g. Excel, PowerPoint) or equivalent.
- Understanding and experience in a full range of secretarial procedures and systems gained through practice at intermediate level.
- Working on own initiative with minimal supervision.
- Ability to work with senior members of staff across a large organisation.
- Maintaining administrative / secretarial systems
- Other
- Able to work flexibly across a range of different sites/offices
- NVQ 3 Business Administration or equivalent or working towards.
- Word Processing or equivalent secretarial experience at intermediate level
- Interpersonal skills including taking a proactive diplomatic approach and ensuring confidentiality at all times.
- Ability to co-ordinate and prioritise management diaries.
- ICT skills including Microsoft (especially spreadsheets and presentations, e.g. Excel, PowerPoint) or equivalent.
- Understanding and experience in a full range of secretarial procedures and systems gained through practice at intermediate level.
- Working on own initiative with minimal supervision.
- Ability to work with senior members of staff across a large organisation.
- Maintaining administrative / secretarial systems
- Other
- Able to work flexibly across a range of different sites/offices
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £25,760 – £27,476 — outside the standard scale; check for HCAS/London weighting.
Posted 2d ago · Closes in 6d
Plenty of time to prepare a strong application.
Full advert · preview
Norfolk & Suffolk Foundation NHS Trust
Clinical Support Team Administrator
The closing date is 22 September 2026
Job summary
Are you able to work autonomously but also integrate as part of a team? Are you committed to taking pride in your work? Would you enjoy working in an inpatient environment?
We are looking to recruit an enthusiastic, conscientious and flexibleBand 3 Clinical Support Team Administrator to support our inpatient clinical teams, in particular supporting the Medics across five wards within the Adult Inpatient Services based at Hellesdon Hospital. This role will involve a range of administration duties to meet the needs of our clinical teams and service users.
Effective team work skills and a commitment to the provision of a positive service user experience across an inpatient setting is essential.
You will be joining a demanding fast paced environment using the Trust's EPR.
Previous experience of Trust IT systems would be of benefit but not essential as all training will be provided.
- Working hours will be 37.5 over a 5 day week, Monday to Friday, however part time hours would be considered.
- The position is based at Hellesdon Hospital, Norwich where limited on-site parking is available.
- Occasional travel may be required and flexibility essential.
Main duties of the job
The primary responsibilities of the role involve providing direc
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