Back to the board
Sponsorship-friendly
Band 3
Full-time

Senior Care Support Worker - Outpatients Department

The Dudley Group NHS Foundation TrustRussell Hall Hospital, Pensnett, Dudley, DY1 2HQ, United Kingdom£25,760 - £27,476Closes 07/09/2026

At a glance

Band
Band 3
Contract
Fixed-term
Pattern
Full-time
Hours / week
37.5
Posted
26/08/2026
Closes
07/09/2026

Sponsorship verdict

Candidates needing sponsorship are encouraged to apply.

HiveMind found a sponsorship-friendly statement in the source advert welcoming applicants who require a visa. Always confirm on the source before applying.

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.
Quoted verbatim from the source advert

Role summary

This is a fixed-term Senior Care Support Worker role in the Outpatients Department, covering maternity leave. The post holder will assist the nursing team in nurse-led clinics, perform ECGs and venepuncture, and ensure smooth clinic operations. Duties include patient observations, basic admin tasks, and maintaining equipment cleanliness. The role requires working across multiple sites and involves direct patient care.

Key responsibilities

  • Assist within Nurse led clinic, perform ECG's, venepuncture and ensure clinics are run smoothly.
  • Support clinicians to provide a high standard of patient care, ensuring patients feel welcomed and ready for appointments.
  • Carry out basic admin tasks such as booking patients in/out, photocopying, and making up clinic packs.
  • Perform clinical observations including height, weight, ECG's, BP, urine tests, and venepuncture.
  • Assist within plastics nurse led clinic following training.
  • Communicate effectively with the healthcare team, patients, and relatives, reporting any concerns or changes in patient condition.

Essential criteria

  • Maths and English Qualification - GCSE A-C or Functional Skills Level 2
  • Care Certificate or ability to complete within 12 weeks of commencing employment
  • QCF/NVQ Level 3 in Healthcare or equivalent qualification/relevant experience
  • Able to undertake a limited range of delegated clinical care duties, e.g temperature, pulse, respiration, blood pressure, blood glucose monitoring, urinalysis, wound observations, removal cannula/catheter
  • Able to assess patient/client condition through observation/test results; assess comfort of patient/client, instigate emergency procedures
  • Regular contact with bodily fluids when carrying out interventions and or treatments
  • Frequent moderate/intense effort required for periods of time
  • Experience in a healthcare environment
  • Manual handing of patients, equipment and stores
  • Ability to recognise limitations of knowledge and competence and practice within these boundaries
  • Prepared to undergo further training
  • Able to use and update IT systems with patient information
  • An understanding of their role within the team
  • Evidence of effective communication skills including o Verbal o Written (legible handwriting) o Non-verbal o Compassion and respect
  • Ability to communicate appropriately with patients, relatives and / or carers
  • Ability to communicate effectively with staff / multidisciplinary team
  • An understanding of how to behave / act in a clinical environment
  • Positive and enthusiastic approach to work
  • Courteous and polite
  • Participation in flexible work patterns / shift working required to provide 24hr service to meet the needs of the service.
  • Flexibility to work across the Health Economy

Useful to know

Band 3 pay context

Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.

This advert: £25,760 – £27,476 — outside the standard scale; check for HCAS/London weighting.

Application window

Posted 7d ago · Closes in 6d

Plenty of time to prepare a strong application.

Full advert · preview

Job summary

Please note: This post is a fixed term post until 30th May 2027 and cannot be extended. Please only apply if you are interested in a fixed term role.

We have 1x 37.5 hour vacancy to cover maternity leave for a Band 3 Higher Clinical Support Worker to join our team within Outpatients.

The post holder will work as part of the nursing team to assist within Nurse led clinic, perform ECG's, venepuncture and ensure clinics are run smoothly.

The successful candidate will work between Russells Hall, Corbett and Guest sites,

Full support and training will be given.

Main duties of the job

To work as a Clinical Support Worker as part of the Outpatients department, supporting clinicians to provide a high standard of patient care. Ensuring patients feel welcomed into clinic and ready for their appointments. To carry out basic admin tasks to support clinicians such as booking patients in and out of clinics, photocopying, making up clinic packs. To do clinical observations of patients prior to their appointments as required e.g. height, weight, ECG's, BP, test urine, venepuncture. To assist within plastics nurse led clinic following training. To communicate effectively with other members of the health care team, patients and relatives. To recognise and report to clinicians any concerns or changes in the patient's condition.

The post holder will be expected along wi

Join the community to read the full pack, responsibilities and person-specification in one place.

Your seat is reserved — activate it

CareerHive is included with your CareerHive Skool community membership. If you haven't claimed your account yet, join the community (or sign in with the same email you joined with) to unlock the full advert, the apply link, HiveMind AI interview & application suite, your private vault, and daily sponsorship alerts.