Receptionist
At a glance
- Band
- Band 3
- Contract
- Permanent
- Pattern
- Full-time
- Posted
- 21/09/2026
- Closes
- 04/10/2026
Sponsorship verdict
Candidates needing sponsorship are encouraged to apply.
HiveMind found a sponsorship-friendly statement in the source advert welcoming applicants who require a visa. Always confirm on the source before applying.
“Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.”Quoted verbatim from the source advert
Role summary
This role is for a competent and enthusiastic receptionist at a busy mental health centre. The successful candidate will provide a professional reception service, maintain confidentiality, and multitask effectively. They will be part of the St Giles Admin Service, requiring flexibility and the ability to work both independently and as part of a team. Excellent timekeeping and a tactful, friendly disposition are essential for this position, which serves as the first point of contact for service users and visitors.
Essential criteria
- Administration qualification or demonstrable experience e.g reception, customer care
- GCSE's or equivalent qualifications in English (A-C grade) and Mathematics (A-C Grade) (A)
- Skills & Abilities
- Excellent Communication Skills both verbal and written ( A & T)
- Confident telephone [contact details removed] ( A and I/T)
- Excellent Copy typing skills 40 wpm or above (A and T)
- Accurate grammar, spelling and punctuation (A&T)
- Effective time Management skills ( A & T)
- Punctual, reliable ,flexible (A & I)
- Excellent interpersonal skills (I)
- Ability to plan, prioritise and multi task (A & I & T)
- Ability to work as part of a team ( A & I)
- Ability to use own initiative (A & I)
Desirable criteria
- Ability to work under pressure and in a potential stressful situation
- Understanding and ability to work tactfully and patiently with challenging behaviour
- Experience of working in he NHS, ideally within a mental health environment, hospital of community clinic
- Experience/Knowledge
- Experience in dealing with the public face-to-face and via telephone |(A & I)
- Experience of administrative procedures (A & I)
- Proven experience of office systems and procedures (A & I)
- Proficient use of Microsoft Outlook or Word (A & I/T)
- Awareness of Data Protection and Confidentiality (A & I)
- Understanding of Racial Awareness and Diversity (A & I)
- Health and Safety Awareness (A & I)
- Experience of appointment booking systems
- Understanding and knowledge of Microsoft Excel
- NHS in-house systems and databases
- Education and Qualification
- Administration qualification or demonstrable experience e.g reception, customer care
- GCSE's or equivalent qualifications in English (A-C grade) and Mathematics (A-C Grade) (A)
- Skills & Abilities
- Excellent Communication Skills both verbal and written ( A & T)
- Confident telephone [contact details removed] ( A and I/T)
- Excellent Copy typing skills 40 wpm or above (A and T)
- Accurate grammar, spelling and punctuation (A&T)
- Effective time Management skills ( A & T)
- Punctual, reliable ,flexible (A & I)
- Excellent interpersonal skills (I)
- Ability to plan, prioritise and multi task (A & I & T)
- Ability to work as part of a team ( A & I)
- Ability to use own initiative (A & I)
- Ability to work under pressure and in a potential stressful situation
- Understanding and ability to work tactfully and patiently with challenging behaviour
- Experience of working in he NHS, ideally within a mental health environment, hospital of community clinic
- Experience/Knowledge
- Experience in dealing with the public face-to-face and via telephone |(A & I)
- Experience of administrative procedures (A & I)
- Proven experience of office systems and procedures (A & I)
- Proficient use of Microsoft Outlook or Word (A & I/T)
- Awareness of Data Protection and Confidentiality (A & I)
- Understanding of Racial Awareness and Diversity (A & I)
- Health and Safety Awareness (A & I)
- Experience of appointment booking systems
- Understanding and knowledge of Microsoft Excel
- NHS in-house systems and databases
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £31,554 – £33,270 — outside the standard scale; check for HCAS/London weighting.
Posted 1d ago · Closes in 13d
Plenty of time to prepare a strong application.
Full advert · preview
South London and Maudsley NHS Foundation Trust
Receptionist
The closing date is 04 October 2026
Job summary
We require a competent and enthusiastic receptionist for a busy reception in a mental health centre. The successful candidate will need to provide a profession reception service, be able to maintain confidentiality and have the ability to multitask. You will also be part of the St Giles Admin Service and need to have a flexible approach and be able to work independently as well as part of a team. Excellent time keep it paramount in this position. A tactful and friendly disposition is also necessary. The receptionist plays an important role and can be the first face-to-face contact for service users and visitors to the St Giles building and should ensure that the experience promotes the good image of the service at all times.
The position is Monday to Friday 9 a.m. to 5 p. m-
Address St Giles CMHT, 1 St Giles House, St Giles Road, London SE5 7UD/
Main duties of the job
The successful candidate will be responsible for a busy reception and will be dealing with visitors to the St Giles building. This post involves dealing with service users and visitors, answering the telephone in a professional manner so excellent communication skills are vital. In this position you will operate a busy telephone service dealing with callers in a courteous and friendly mann
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