Quality Lead (part time - 22.5 hours) Mat Leave cover
At a glance
- Band
- Band 6
- Contract
- Fixed-term
- Pattern
- Part-time
- Hours / week
- 22.5
- Posted
- 24/08/2026
- Closes
- 13/09/2026
Sponsorship verdict
This contract type is not eligible for Skilled Worker sponsorship.
NHS Trusts cannot issue a Certificate of Sponsorship for part-time, bank, locum, zero-hours, job-share or short fixed-term (under 12 months) contracts under current Home Office rules. This applies even when the wider Trust holds a Skilled Worker licence.
Role summary
This role supports the delivery of high-quality, person-centred care, ensuring compliance and governance within the Hospice. You will manage quality and compliance systems, support CQC regulations, and monitor quality assurance information. The position involves investigating incidents, identifying trends, and making recommendations for practice improvement. It also includes interpreting legislative changes and supporting senior leaders with CQC inspections and risk management.
Essential criteria
- Typing/word processing or equivalent
- GCSE grade A-C English or equivalent
- RSA level III or equivalent
Desirable criteria
- NVQ Level 3 in administration or equivalent
- Experience of working in an office and healthcare environment or relevant experience
- Excellent organisational skills, including the ability to manage time and prioritise workload effectively
- Excellent interpersonal and relationship-building skills with the ability to communicate effectively at all levels
- Ability to make decisions and implement changes.
- Excellent IT skills across a broad range of platforms
- An ability to provide, receive convey and present information in a clear way
- Able to work on a number of projects simultaneously
- Strong teamwork ethic
- Prioritise workloads and meet deadlines
- In-depth experience of Microsoft packages: especially Word and Excel
- Spreadsheets and databases
- Working to demanding and changing deadlines
- Good verbal and written communication skills.
- Good interpersonal, organisational and time management skills.
- Ability to work independently and as a member of a team.
- Ability to develop, operate and maintain filing systems both manual and electronic.
- Ability to develop effective interpersonal relationships with colleagues in the health care setting.
- Ability to communicate effectively in a variety of settings.
- Able to deal with sensitive issues with tact and diplomacy.
- Able to present factual information and refer questions to others where appropriate.
- Ability to prioritise own workload and work to defined timescales.
- Ability to deal with challenging behaviours in line with hospice policy
- Ability to analyse data, look for and rectify errors
- Working with volunteers
- Proven track record as motivational leader, with the ability to negotiate and provide empathy reassurance and support
- Project management skills with an ability to think analytically, anticipate obstacles and think ahead using analytical techniques to identify several solutions
- Practical experience of quality and governance principles, systems and processes
- Knowledge of risk management and governance and its impact on the organisation
- Aptitudes
- Shows a high level of motivation and pays high attention to detail
- Approachable/friendly
- Willingness to be flexible and adaptable in approach and attitude to work
- Work in accordance with the hospice vision and values
- Maintain confidentiality in all hospice related business
- Commitment to service development.
- Flexible approach to working.
- Willingness to undertake training appropriate to the post.
- Access to a vehicle as some cross-site working may be necessary.
- Typing/word processing or equivalent
- GCSE grade A-C English or equivalent
- RSA level III or equivalent
- NVQ Level 3 in administration or equivalent
- Experience of working in an office and healthcare environment or relevant experience
- Excellent organisational skills, including the ability to manage time and prioritise workload effectively
- Excellent interpersonal and relationship-building skills with the ability to communicate effectively at all levels
- Ability to make decisions and implement changes.
- Excellent IT skills across a broad range of platforms
- An ability to provide, receive convey and present information in a clear way
- Able to work on a number of projects simultaneously
- Strong teamwork ethic
- Prioritise workloads and meet deadlines
- In-depth experience of Microsoft packages: especially Word and Excel
- Spreadsheets and databases
- Working to demanding and changing deadlines
- Good verbal and written communication skills.
- Good interpersonal, organisational and time management skills.
- Ability to work independently and as a member of a team.
- Ability to develop, operate and maintain filing systems both manual and electronic.
- Ability to develop effective interpersonal relationships with colleagues in the health care setting.
- Ability to communicate effectively in a variety of settings.
- Able to deal with sensitive issues with tact and diplomacy.
- Able to present factual information and refer qu
Useful to know
Agenda for Change 2024/25 pays Band 6 at £37,338 – £44,962 a year, across England.
Posted 14d ago · Closes in 7d
Plenty of time to prepare a strong application.
Full advert · preview
[contact details removed]
Quality Lead (part time - 22.5 hours) Mat Leave cover
The closing date is 13 September 2026
Job summary
This is a key role within the Hospice, supporting the delivery of high-quality, person-centred care and ensuring that quality, compliance, and governance remain at the heart of everything we do. Working closely with colleagues across the organisation and reporting to senior leadership, you will:
- Manage, develop, and maintain the Hospice's quality and compliance systems
- Support the organisation's compliance with CQC regulations and standards
- Monitor, analyse, and report on quality assurance and governance information
- Investigate incidents, identify trends, and make recommendations to improve practice
- Monitor and interpret changes in legislation, regulation, and national guidance
- Support the CEO and senior leaders in preparing evidence and documentation for CQC inspections and stakeholder engagement activities
- Contribute to maintaining a strong risk management framework across the organisation
Main duties of the job
This is a key role within the Hospice, supporting the delivery of high-quality, person-centred care and ensuring that quality, compliance, and governance remain at the heart of everything we do. Working closely with colleagues across the organisation and reporting to senior leadership, you will:
- Manage,
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