Administrator
At a glance
- Band
- Band 3
- Contract
- Permanent
- Pattern
- Part-time
- Hours / week
- 30
- Posted
- 07/09/2026
- Closes
- 21/09/2026
Sponsorship verdict
This contract type is not eligible for Skilled Worker sponsorship.
NHS Trusts cannot issue a Certificate of Sponsorship for part-time, bank, locum, zero-hours, job-share or short fixed-term (under 12 months) contracts under current Home Office rules. This applies even when the wider Trust holds a Skilled Worker licence.
Role summary
This is a part-time permanent Administrator role within the ESD/Neuro Rehab service, based in the Cambridge Admin Hub in Cambourne. The successful candidate will provide administrative support to a countywide service, liaising with clinicians and service users to ensure efficient operations. The role requires excellent communication, organisational, and customer service skills, working both independently and as part of a team.
Key responsibilities
- Word processing of all forms of correspondence, reports and summaries.
- Use effective telephone techniques to healthcare professionals, patients, and other agencies.
- Record information in the chosen software timely and accurately.
- Manage all calls within the defined time frame and in a controlled and professional manner.
- Book interpreters, online, face to face and transcribing of documents.
- Inputting and updating service user information and service user/team activity on computerised information systems.
Essential criteria
- Excellent customer care skills.
- Good IT skills (MS Office)
- Ability to adopt an appropriate style and method of communication and deal effectively with people.
- Good Organisational Skills
- Excellent Telephone Manner, ability to listen and record accurate details and messages
- Ability to work as part of a team and on own initiative when needed
- Experience of working in a busy and demanding office/customer facing environment
- Experience of planning and organising own workload and of staff within own span of control.
- Experience of supporting a multi-disciplinary team.
- Educated to GCE/GCSE standard.
- NVQ Level 2 in Administration or equivalent
- Good command of written English.
- Understanding of confidentiality and the importance of maintaining confidentiality for patients.
- Knowledge of Data Protection Act
Desirable criteria
- Knowledge of medical terminology.
- Knowledge of SystmOne, Teams and Microsoft Office
- Previous experience of working in an NHS office environment.
- Previous experience of working in a call handling environment.
- Knowledge of using outside commissioned interpreting companies.
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £25,760 – £27,476 — outside the standard scale; check for HCAS/London weighting.
Posted 1d ago · Closes in 14d
Plenty of time to prepare a strong application.
Full advert · preview
Cambridgeshire and Peterborough NHS Foundation Trust
Administrator
The closing date is 21 September 2026
Job summary
The ESD/Neuro Rehab service is currently looking to recruit an enthusiastic and motivated part-time Administrator to work in our Cambridge Admin Hub in Cambourne. The role is a permanent contract working 30 hours per week.
The successful candidate will be providing administration support to a countywide service covering Cambridge, Huntingdon, Fenland and Peterborough liaising with clinicians and service users to ensure an effective, efficient, and streamlined service.
Main duties of the job
The post holder will have excellent communication, organisational and customer service skills. If you are looking for a new challenge to be part of a growing, innovative service then we want to hear from you.
We have 4 Integrated Care Admin Hubs based in Cambourne, Huntingdon, Peterborough and Fenland providing administrative support for Neighbourhood Teams, Specialist Services and Mental Health Teams. The main principle of the Admin Hubs is to ensure the provision of a professional and competent service, as well as offering excellent customer care to patients, their families, and colleagues. We aim to do so by ensuring professional leadership, excellent training and development opportunities for admin staff and standardised job descriptions.
We are looki
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