Support Worker - Urology Oncology- Single Point of Contact Post
At a glance
- Band
- Band 4
- Contract
- Permanent
- Pattern
- Part-time
- Hours / week
- 22
Sponsorship verdict
This contract type is not eligible for Skilled Worker sponsorship.
NHS Trusts cannot issue a Certificate of Sponsorship for part-time, bank, locum, zero-hours, job-share or short fixed-term (under 12 months) contracts under current Home Office rules. This applies even when the wider Trust holds a Skilled Worker licence.
Role summary
This role involves acting as a dedicated Cancer Navigator, providing a single point of contact for urology oncology patients and their families. You will offer practical support, guidance, and timely information, coordinating appointments and liaising with the specialist nursing team. The position supports the implementation of a nurse-led prostate cancer pathway and aims to improve the overall patient journey and experience.
Key responsibilities
- Providing a dedicated point of contact for patients and their families
- Offering practical advice, support, and signposting throughout the patient journey
- Coordinating appointments in a timely and efficient manner
- Liaising closely with the Prostate Cancer Specialist Nursing Team and wider multidisciplinary team
- Improving the patient journey and overall experience of care
- Supporting timely access to services.
Essential criteria
- Educated to diploma level or equivalent experience.
- Vast administrative and organisational experience of dealing with non-routine and complex problems.
- Ability to learn and assimilate information quickly to meet deadlines by prioritising and multi-tasking.
- To have awareness of limitations and boundaries.
- Ability to collect data and input electronically.
- Ability to have calm and reassuring interpersonal skills when speaking with patients and carers.
- Ability to deliver information programme to individuals and large groups as required.
Useful to know
Agenda for Change 2024/25 pays Band 4 at £26,530 – £29,114 a year, across England.
This advert: £31,537 – £34,303 — outside the standard scale; check for HCAS/London weighting.
Full advert · preview
Apply for job
Job reference:
259644
Salary:
Band 4 (£31,537 - £34,303)
Job closing date:
04/10/2026
Job Type:
Nursing and Midwifery
Location:
Various Locations throughout NHSGGC
Employment type:
Permanent
Hours Per Week:
22
Job posted date:
17/09/2026
Employer (NHS Board):
NHS Greater Glasgow & Clyde
Department:
Urology
Job Advert
NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.
The role:
An exciting opportunity has arisen to join the Urology team within NHS Greater Glasgow and Clyde as a Band 4 Single Point of Contact (SPOC), role within our Prostate Cancer Team.
The postholder will provide consistent communication and support to patients from the point of referral, through diagnosis or exclusion of cancer, and throughout their treatment journey. By acting as a dedicated point of contact, the Cancer Navigator will help ensure that patients have access to timely information, practical support, and guidance, keeping them at the heart of all decisions
Join the community to read the full pack, responsibilities and person-specification in one place.
Your seat is reserved — activate it
CareerHive is included with your CareerHive Skool community membership. If you haven't claimed your account yet, join the community (or sign in with the same email you joined with) to unlock the full advert, the apply link, HiveMind AI interview & application suite, your private vault, and daily sponsorship alerts.