EOC Emergency Health Advisor
At a glance
- Band
- Band 3
- Contract
- Permanent
- Pattern
- Full-time, Part-time, Flexible working
- Posted
- 16/09/2026
- Closes
- 23/09/2026
Sponsorship verdict
Sponsorship is not clearly stated in this advert.
The advert didn't contain a clear role-specific sponsorship line, so HiveMind can't confirm eligibility. Verify with the recruiting manager or trust HR before you apply.
“Due to scope of practice and regulatory obligations, individuals holding active NMC or GMC registration are not eligible for appointment to this role whilst maintaining that registration.”Quoted verbatim from the source advert
Role summary
This role involves answering emergency and non-emergency calls within the Emergency Operations Centre, providing appropriate advice to patients and assisting ambulance crews. You will handle calls from the public, police, fire services, and healthcare professionals. The position requires working unsociable hours, weekends, and bank holidays. Comprehensive paid training is provided, and no clinical background is necessary.
Essential criteria
- Educated to GCSE level with 5 grades A to C, or NVQ level 3, one of which must be in English Language or able to demonstrate the equivalent level of experience
- Minimum of 2 years' experience working in a patient/customer focused environment
Desirable criteria
- Experience of working in a call centre environment
- Personal/other
- Able to manage highly stressful situations and make sound decisions
- Demonstrates sensitivity to the needs of individuals and groups
- Skills / Competencies
- IT literate
- Educated to GCSE level with 5 grades A to C, or NVQ level 3, one of which must be in English Language or able to demonstrate the equivalent level of experience
- Minimum of 2 years' experience working in a patient/customer focused environment
- Experience of working in a call centre environment
- Personal/other
- Able to manage highly stressful situations and make sound decisions
- Demonstrates sensitivity to the needs of individuals and groups
- Skills / Competencies
- IT literate
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £25,760 – £27,476 — outside the standard scale; check for HCAS/London weighting.
Posted 1d ago · Closes in 7d
Plenty of time to prepare a strong application.
Full advert · preview
Yorkshire Ambulance Service NHS Trust
EOC Emergency Health Advisor
The closing date is 23 September 2026
Job summary
Emergency Health Advisor (EHA) Opportunities
Looking for a job where every conversation matters? The Emergency Health Advisor role is for you.
At Yorkshire Ambulance Service we are a progressive employer with opportunities for staff to develop and progress.
Yorkshire Ambulance Service NHS Trust is seeking passionate individuals to join our team as Emergency Health Advisors. We offer full-time and part-time roles with flexible shift patterns to suit your lifestyle.
Why Join Us
Make a real difference supporting patients in urgent situations whether guiding CPR delivering a baby or assisting with non emergency calls.Enjoy a meaningful career where every day brings new challenges.
Due to scope of practice and regulatory obligations, individuals holding active NMC or GMC registration are not eligible for appointment to this role whilst maintaining that registration.
We are currently recruiting for both the Emergency Health Advisor (EHA) and Health Advisor (HA) roles.We appreciate that some candidates may be interested in both roles. However, to ensure a fair and efficient recruitment process, we ask that you select the vacancy that best aligns with your interests and apply for that role only. If you are unsure which role is most suitable, plea
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