Administration Team Lead
At a glance
- Band
- Band 4
- Contract
- Fixed-term
- Pattern
- Full-time, Part-time, Job share
- Posted
- 03/09/2026
- Closes
- 09/09/2026
Sponsorship verdict
This contract type is not eligible for Skilled Worker sponsorship.
NHS Trusts cannot issue a Certificate of Sponsorship for part-time, bank, locum, zero-hours, job-share or short fixed-term (under 12 months) contracts under current Home Office rules. This applies even when the wider Trust holds a Skilled Worker licence.
Role summary
This is an exciting opportunity for a highly motivated and experienced administrator to join the Single Point of Access (SPA) service in Oxfordshire. The SPA is a telephone triage service for referrals to community health services for people over 18. You will manage and coordinate daily administration workload and answer the healthcare professional phone line. The role requires a can-do attitude and adaptability due to a busy and changeable workload.
Essential criteria
- Previous experience in an administrative role.
- Ability to minute meetings.
- Organisational skills/managing diary systems and tracking information.
- Experience of managing information on a database
- experience of using computer programs including Excel, Word, and Outlook.
Desirable criteria
- Working knowledge of Electronic Patient Record system.
- Experience in office management and supervisory/management role for staff.
- Experience of arranging and conducting interviews and of inducting new staff.
- An understanding of information governance.
- Data analysis and interpretation skills. Knowledge of project management or information analysis.
- Excellent and calm telephone manner.
- Patient focused approach.
- Understanding of the need for confidentiality
- Calm under pressure
- Qualifications-Academic/Skills/Professional
- GCSEs or equivalent.
- Excellent verbal and written English skills.
- Excellent attention to detail
- Higher Education qualification (i.e., 'A' Level/NVQ III standard) or equivalent.
- IT Skills to RSA3/NVQ Level 3, or equivalent experience.
- Knowledge and Experience
- Previous experience in an administrative role.
- Ability to minute meetings.
- Organisational skills/managing diary systems and tracking information.
- Experience of managing information on a database
- experience of using computer programs including Excel, Word, and Outlook.
- Working knowledge of Electronic Patient Record system.
- Experience in office management and supervisory/management role for staff.
- Experience of arranging and conducting interviews and of inducting new staff.
- An understanding of information governance.
- Data analysis and interpretation skills. Knowledge of project management or information analysis.
- Excellent and calm telephone manner.
- Patient focused approach.
- Understanding of the need for confidentiality
- Calm under pressure
- Qualifications-Academic/Skills/Professional
- GCSEs or equivalent.
- Excellent verbal and written English skills.
- Excellent attention to detail
- Higher Education qualification (i.e., 'A' Level/NVQ III standard) or equivalent.
- IT Skills to RSA3/NVQ Level 3, or equivalent experience.
Useful to know
Agenda for Change 2024/25 pays Band 4 at £26,530 – £29,114 a year, across England.
This advert: £28,392 – £31,157 — outside the standard scale; check for HCAS/London weighting.
Posted 4d ago · Closes in 3d
Plenty of time to prepare a strong application.
Full advert · preview
Oxford Health NHS Trust
Administration Team Lead
The closing date is 09 September 2026
Job summary
An exciting opportunity has arisen for a highly motivated and experienced administrator to join the Single Point of Access service in Oxfordshire.
The Single Point of Access is a telephone triage service which provides a quick and easy way for members of the public, GPs, and other healthcare professionals to make referrals to community health services such as community nursing, community therapy and other community services for people over the ages of 18 and living in Oxfordshire.
SPA team is made up of experienced administrators and clinicians who work closely together. When you start, you'll have line manager and peer support as well as training and other resources to support you do your work effectively.
SPA is spread over two bases, Banbury, and Abingdon, operating 8am-8pm, 365 day a year on a shift pattern basis. Shift patterns are 08:00-16:00, 10:30-18:30 and 12:00-20:00.
Main duties of the job
The main duties of the role are to manage and coordinate the day to day administration work load and answer the health care professional phone line.
You will work as part of a close-knit team to ensure the patients receive the best possible service. The workload can be busy and changeable, so a can-do attitude and an adaptable approach is required.
Ideally you
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