Receptionist/Administrator
At a glance
- Band
- Band 3
- Contract
- Permanent
- Pattern
- Full-time, Flexible working
- Posted
- 07/09/2026
- Closes
- 20/09/2026
Sponsorship verdict
Sponsorship is not clearly stated in this advert.
The advert didn't contain a clear role-specific sponsorship line, so HiveMind can't confirm eligibility. Verify with the recruiting manager or trust HR before you apply.
Role summary
This role is for a friendly, motivated, and highly organised Receptionist/Administrator to join the new Surgical Elective Centre and existing John Radcliffe and West Wing Theatres. You will be the first point of contact for patients, carers, and visitors, ensuring a welcoming and positive experience. Duties include patient check-in/out, handling enquiries, preparing paperwork, and maintaining reception areas. You will also support patient flow, manage queries, arrange transport/interpreters, and process electronic records and emails.
Key responsibilities
- Act as the first point of contact for patients and visitors to the department.
- Provide comprehensive reception support, including taking messages and using department technology.
- Deal with patient enquiries sympathetically and confidentially, signposting appropriately.
- Update Trust patient information systems to ensure accurate patient information and demographics.
- Book, amend and check all patients accurately.
- Provide assistance to clinical and administrative staff within the theatre suite and other areas of the trust.
Essential criteria
- Able to communicate effectively in spoken and written English to meet the requirements of the role
- Minimum of Grade 4 Maths qualification
- Computer skills
Desirable criteria
- Previous experience in reception job
- Experience in NHS
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £25,760 – £27,476 — outside the standard scale; check for HCAS/London weighting.
Posted 1d ago · Closes in 13d
Plenty of time to prepare a strong application.
Full advert · preview
Oxford University Hospitals NHS Foundation Trust
Receptionist/Administrator
The closing date is 20 September 2026
Job summary
We are seeking friendly, motivated, and highly organised Receptionists to join our new Surgical Elective Centre and to work across our existing John Radcliffe and West Wing Theatres at Oxford University Hospitals. This is an excellent opportunity for someone who thrives in a busy patient-facing environment and is committed to delivering outstanding customer service.
As the first point of contact for patients, carers and visitors, you will be an important ambassador for our theatres and play a key role in ensuring every patient receives a safe, welcoming and positive experience. Duties include checking patients in and out of theatre suites, responding to telephone and face-to-face enquiries, preparing theatre lists and other paperwork, and maintaining an organised and professional reception area.
You will work closely with nurses, surgeons, anaesthetists and administrative colleagues to support patient flow, manage queries, arrange patient transport or interpreters when required, and scan correspondence into electronic patient records. You will also handle emails and EPR messages, ensuring information is processed in a timely and accurate manner.
We are looking for someone who has excellent communication and customer service skills, can work
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