Private Patient Billing Officer
At a glance
- Band
- Band 4
- Contract
- Permanent
- Pattern
- Full-time
- Posted
- 28/08/2026
- Closes
- 10/09/2026
Sponsorship verdict
Candidates needing sponsorship are encouraged to apply.
HiveMind found a sponsorship-friendly statement in the source advert welcoming applicants who require a visa. Always confirm on the source before applying.
“Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.”Quoted verbatim from the source advert
Role summary
This role involves preparing accurate cost estimates and generating invoices for private patients, including insurance and self-pay. The post holder will manage payment details, process various payment methods, and ensure all documentation is scanned. They will serve as the primary contact for patient and third-party billing inquiries, resolving issues and escalating variances to management. The role also includes collaborating with the credit control team to update communication records and submitting invoices to relevant portals.
Essential criteria
- Demonstrate well developed, effective interpersonal skills and communication skills
- Knowledge of medical terminology.
Desirable criteria
- Experience within a Private Patients Department
- Education and qualifications
- Technical Apprenticeship in Customer Service
- NVQ Level 4 Customer Services
- AAT Level 2 basic accounting or equivalent knowledge or experience
- Demonstrate well developed, effective interpersonal skills and communication skills
- Knowledge of medical terminology.
- Experience within a Private Patients Department
- Education and qualifications
- Technical Apprenticeship in Customer Service
- NVQ Level 4 Customer Services
- AAT Level 2 basic accounting or equivalent knowledge or experience
Useful to know
Agenda for Change 2024/25 pays Band 4 at £26,530 – £29,114 a year, across England.
This advert: £34,186 – £37,389 — outside the standard scale; check for HCAS/London weighting.
Posted 3d ago · Closes in 11d
Plenty of time to prepare a strong application.
Full advert · preview
Job summary
The post holder will be able to provide patients with accurate cost estimates and generate all invoices for services received including insurance and self-pay.
The post holder will be responsible for ensuring that all details regarding pay mechanisms are accurately entered on to Compucare in a timely manner. The post holder will be capable of accepting all methods or payment cheque, credit/debit card. The post holder will be responsible for ensuring all paperwork and back up documentation relating to invoices is scanned into Compucare.
The post holder will be the first point of contact for patients, secretaries, and third parties making enquiries in relation to their invoicing for private care. They will also work with finance to ensure that all queries in relation to finance are resolved in a timely fashion and escalate any variances in contract or issues with invoicing to the Managing Director of Private Care and the Commercial Finance Manager.
The post holder will work in conjunction with the credit control team ensuring all notes are updated on Cerner in relation to communications had internally, with consultants, patients, third party providers/payers to improve the communication between finance and private care department.
Submit all invoices were applicable to the relevant portals in a timely manner with all the information that is required.
Main du
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