Ambulance Care Control Manager
At a glance
- Band
- Band 6
- Contract
- Permanent
- Pattern
- Full-time
- Posted
- 29/07/2026
- Closes
- 01/09/2026
Sponsorship verdict
Candidates needing sponsorship are encouraged to apply.
HiveMind found a sponsorship-friendly statement in the source advert welcoming applicants who require a visa. Always confirm on the source before applying.
“Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.”Quoted verbatim from the source advert
Role summary
The Ambulance Care Control Manager will lead and manage the Ambulance Care planning, control, and discharge team within the Journey Coordination Centre. This role involves overseeing the delivery of non-emergency patient transport services for South East Wales, ensuring efficient scheduling and problem-solving in a dynamic environment. The successful candidate will coordinate patient movements and develop the team, requiring strong organizational and leadership skills.
Essential criteria
- Management qualification or equivalent supervisory/management experience
Desirable criteria
- Possessing or working towards a degree level qualification or equivalent experience
- Experience & Knowledge
- Computer Literate
- Managing a team
- Supervisory/Managerial Experience
- Experience of working within a call centre/control environment
- Ambulance Service experience
- Supervising a team
- Management qualification or equivalent supervisory/management experience
- Possessing or working towards a degree level qualification or equivalent experience
- Experience & Knowledge
- Computer Literate
- Managing a team
- Supervisory/Managerial Experience
- Experience of working within a call centre/control environment
- Ambulance Service experience
- Supervising a team
Useful to know
Agenda for Change 2024/25 pays Band 6 at £37,338 – £44,962 a year, across England.
This advert: £40,559 – £48,841 — outside the standard scale; check for HCAS/London weighting.
Posted 32d ago · Closes in 3d
Applications close soon — apply now if this is a fit.
Full advert · preview
Welsh Ambulance NHS Trust
Ambulance Care Control Manager
The closing date is 01 September 2026
Job summary
The Ambulance Care Service (NEPTS) is responsible for providing non-emergency and pre-planned transport, to and from hospitals and treatment centres for patients who have appointments at out-patient clinics, day surgery units, and day centres. The service acts as a vital link between communities and is an important and integral part of the overall package of health care provided by the Ambulance Service in Wales.
The successful candidate will be responsible for the management and leadership of the Ambulance Care planning, control and discharge team based in the Journey Coordination Centre.The post holder will manage the team supporting delivery of a patient focused non-emergency transport service for South East Wales Health Board area. Supervisory or management experience is essential, and the post offers an opportunity to work within in a very busy dynamic team environment where issues and challenges require a calm and efficient approach, coordinating and problem solving on an ongoing basis as well as developing and leading the team. This team is responsible for advance and on the day scheduling for all non-emergency patient journeys within a specific geographical area, therefore good organisational skills are essential.
Main duties of the job
The effi
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