CSS Administrator
At a glance
- Band
- Band 3
- Contract
- Permanent
- Pattern
- Part-time
- Hours / week
- 36.5
- Posted
- 09/09/2026
- Closes
- 21/09/2026
Sponsorship verdict
This contract type is not eligible for Skilled Worker sponsorship.
NHS Trusts cannot issue a Certificate of Sponsorship for part-time, bank, locum, zero-hours, job-share or short fixed-term (under 12 months) contracts under current Home Office rules. This applies even when the wider Trust holds a Skilled Worker licence.
Role summary
This is a part-time Band 3 Clinical Support Services (CSS) Administrator role within Children's Specialist Services. The position involves diverse administrative tasks, including telephone support, managing email inboxes, using SystmOne, digital correspondence, and scheduling patient appointments. The ideal candidate will have strong administrative and IT skills, excellent attention to detail, and be organised and approachable. The role offers opportunities for learning and development within a supportive team.
Essential criteria
- Demonstrate office administration work experience
- Experience and able to demonstrate customer care in the workplace
Desirable criteria
- Experience of working within NHS/Healthcare environment
- An understanding of the correct presentation and formatting required for formal letters and emails
- Respond effectively and appropriately to external telephone calls and queries from members of the public and external stakeholders
- Advanced knowledge of Microsoft Office Packages
- Examples of using digital platforms to send correspondence
- Demonstrate experience of using SystmOne
- Excellent and high attention to detail
- Self Motivated and proactive
- Ability
- Good written communication including ability to summarise information effectively
- Ability to remain calm and work effectively in a busy working environment
- Demonstrate office administration work experience
- Experience and able to demonstrate customer care in the workplace
- Experience of working within NHS/Healthcare environment
- An understanding of the correct presentation and formatting required for formal letters and emails
- Respond effectively and appropriately to external telephone calls and queries from members of the public and external stakeholders
- Advanced knowledge of Microsoft Office Packages
- Examples of using digital platforms to send correspondence
- Demonstrate experience of using SystmOne
- Excellent and high attention to detail
- Self Motivated and proactive
- Ability
- Good written communication including ability to summarise information effectively
- Ability to remain calm and work effectively in a busy working environment
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £25,760 – £27,476 — outside the standard scale; check for HCAS/London weighting.
Posted 0d ago · Closes in 13d
Plenty of time to prepare a strong application.
Full advert · preview
Hertfordshire Community NHS Trust
CSS Administrator
The closing date is 21 September 2026
Job summary
Looking for a new opportunity and interested in starting an administration career in the NHS?Part-time hours - 36.5 hours per week Preferred working hours: Monday and Tuesday 9.30-5pm Wednesday to Friday 9-5pm We have an exciting opportunity for a Band 3 Clinical Support Services (CSS) Administrator to join our friendly and supportive team. If you have strong administrative and IT skills, excellent attention to detail and enjoy working with others, we would encourage you to apply. If you are ready for a new challenge, enjoy being part of a team and would like a role where your administrative skills contribute to services for children, young people and their families, we would love to receive your application. *Proposed Interview date : 29th September 2026*
Main duties of the job
This is a diverse role offering the opportunity to work across Children's Specialist Services within both the Referral Hub and CSS Administration teams. You will develop a wide range of administrative skills, including telephone support, management of shared email inboxes, use of SystmOne, digital correspondence, and the scheduling of patient appointments. Our administration service is increasingly embracing digital ways of working, so you will also have the opportunit
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