Support Secretary
At a glance
- Band
- Band 3
- Contract
- Fixed-term
- Pattern
- Part-time
- Posted
- 10/09/2026
- Closes
- 24/09/2026
Sponsorship verdict
This contract type is not eligible for Skilled Worker sponsorship.
NHS Trusts cannot issue a Certificate of Sponsorship for part-time, bank, locum, zero-hours, job-share or short fixed-term (under 12 months) contracts under current Home Office rules. This applies even when the wider Trust holds a Skilled Worker licence.
Role summary
This fixed-term Support Secretary role provides comprehensive medical secretarial and administrative support. The post holder will type and format clinic letters and reports, ensuring accuracy and efficiency. It requires flexibility, a positive approach, good organisational skills, and medical secretarial experience. The role is part of a wider admin team assisting with general administrative support.
Key responsibilities
- Support the delivery of a comprehensive high quality medical secretarial administrative service.
- Provide an efficient and effective secretarial service to the team.
- Type/format clinic letters and reports from dictated materials, promptly and efficiently, ensuring accuracy.
- Be part of the wider admin team and assist with general administrative support to the service as required.
Essential criteria
- Knowledge of a range of administrative processes
- Experience of working in a busy office
- Communicate professionally and effectively with staff at all levels, verbally and in writing
- Able to use Microsoft Office
- Experienced in planning organising and prioritise own workload
- Flexible and adaptable to changing service demands
- Evidence of Continual Personal development
- Ability to deal with sensitive information
- NVQ Business Administration L3 or equivalent experience
- RSA /OCR level 2 or equivalent experience (must be a proficient user of Microsoft word.
- T related qualification CLAIT plus /ECDL or equivalent
Desirable criteria
- Experience of working within the NHS
- Minute-taking skills
- Knowledge of NHS organisations
- Medical terminology
- NVQ Customer Service L3
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £26,813 – £27,890 — outside the standard scale; check for HCAS/London weighting.
Posted 1d ago · Closes in 14d
Plenty of time to prepare a strong application.
Full advert · preview
Betsi Cadwaladr University Health Board
Support Secretary
The closing date is 24 September 2026
Job summary
This post is fixed term/secondment for 12 months due to maternity cover.
If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.
The post holder will support the delivery of a comprehensive high quality medical secretarial administrative service.
Working as part of a team the post holder will be required to provide an efficient and effective secretarial service to the team, supporting the delivery of a high quality service to patients and staff.
Applicants must be extremely flexible to meet the needs of the service, have a pleasant personality and a positive approach to their work. Applicants must also have a good standard of education, be adaptable and have good organisational skills.
Sufficient medical secretarial experience and knowledge of the Patient Administration System (WPAS) is essential.
Main duties of the job
The main duties of role will involve typing/formatting clinic letters and reports from dictated materials, promptly and efficiently, ensuring accuracy.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
About us
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