Band 3 Admin and Clerical Officer
At a glance
- Band
- Band 3
- Contract
- Permanent
- Pattern
- Full-time
- Posted
- 07/09/2026
- Closes
- 18/09/2026
Sponsorship verdict
Candidates needing sponsorship are encouraged to apply.
HiveMind found a sponsorship-friendly statement in the source advert welcoming applicants who require a visa. Always confirm on the source before applying.
“Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.”Quoted verbatim from the source advert
Role summary
This is a permanent Band 3 Admin and Clerical Officer post within Ophthalmology at Edgware Community Hospital. The role involves being the main point of contact for patients, assisting with customer care, and accurately recording patient demographic and attendance data. The post holder will ensure data quality for income generation and compliance with NHS targets.
Essential criteria
- Good general education, including GCSE English grade "C" or above, or equivalent NVQ level 2 in Customer Care
- Relevant experience in a role which combines administration and working with the public, preferably in the NHS or similar
- Skills and aptitudes
- Excellent customer care skills, including ability to use judgement, tact & diplomacy
- Excellent communication skills, both written and spoken
- Experience of using own initiative to help solve a problem or improve a service Experience of team working
Desirable criteria
- Ability to successfully manage and resolve difficult situations
- A high degree of accuracy and attention to detail Good IT skills, including proficiency in the use of windows based applications
- Personal Qualities & attributes
- Flexible and adaptable
- Others
- Need to be flexible to travel and work at any of the Royal Free sites
- Royal Free shared commitments
- o Demonstrable ability to meet the Trust shared commitments
- Education & professional Qualifications
- Good general education, including GCSE English grade "C" or above, or equivalent NVQ level 2 in Customer Care
- Relevant experience in a role which combines administration and working with the public, preferably in the NHS or similar
- Skills and aptitudes
- Excellent customer care skills, including ability to use judgement, tact & diplomacy
- Excellent communication skills, both written and spoken
- Experience of using own initiative to help solve a problem or improve a service Experience of team working
- Ability to successfully manage and resolve difficult situations
- A high degree of accuracy and attention to detail Good IT skills, including proficiency in the use of windows based applications
- Personal Qualities & attributes
- Flexible and adaptable
- Others
- Need to be flexible to travel and work at any of the Royal Free sites
- Royal Free shared commitments
- o Demonstrable ability to meet the Trust shared commitments
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £30,630 – £32,346 — outside the standard scale; check for HCAS/London weighting.
Posted 1d ago · Closes in 11d
Plenty of time to prepare a strong application.
Full advert · preview
Royal Free London NHS Foundation Trust
Band 3 Admin and Clerical Officer
The closing date is 18 September 2026
Job summary
We are excited to offer a one yar fixed term Admin and Clerical Officer post within Ophthalmology at Edgware Community Hospital. The post holder will be the main point of contact for our Ophthalmology patients arriving for clinic appointments and will assist with delivering a high standard of customer care to a wide range of client groups, including the departments multi-disciplinary team, patients, relatives and their carers.
Main duties of the job
The post-holder must play a proactive role in collecting, investigating, verifying and recording a high standard of patient demographic and attendance data. The post holder must accurately and in a timely manner enter such information on the computerised patient information system to ensure that the trust receives the appropriate level of income for patient activity, avoids the potential clinical risks inherent with inaccuratepatient records and is compliant with national NHS targets (e.g. on data quality and length of patient wait).
About us
The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies a
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