Trauma & Orthopaedic Support Worker
At a glance
- Band
- Band 3
- Contract
- Permanent
- Pattern
- Full-time, Part-time
- Posted
- 14/08/2026
- Closes
- 31/08/2026
Sponsorship verdict
Sponsorship is not clearly stated in this advert.
The advert didn't contain a clear role-specific sponsorship line, so HiveMind can't confirm eligibility. Verify with the recruiting manager or trust HR before you apply.
Role summary
This is a rewarding and varied role within the Trauma & Orthopaedic service, supporting patients recovering from limb fractures. You will work as part of a multidisciplinary team, providing compassionate care and acting as a key contact for patients and carers. The role involves hands-on patient support, coordination, and administrative tasks, including assisting with care planning and managing appointments. This position suits someone who thrives in a fast-paced, people-focused environment, contributing to improved patient experience and service development.
Essential criteria
- Understand person-centred care
- Understand the health and social care environment
- Effective team player able to work with people at all levels within the trust
- Self-motivated but also able to motivate others
- Ability to always maintain confidentiality
- Knowledge of multidisciplinary team meetings
Desirable criteria
- Offers appropriate help and advice with sensitivity
- An understanding of clinical audit and data collection methodology
- Knowledge of fracture liaison service waiting times policies and procedures
- Seeks ways to improve systems and efficiency
- Knowledge of fracture Pathways, , national initiatives
- Knowledge of relevant fracture treatments, interventions and terminology
- Skills and Effort
- Possess effective listening skills
- Negotiation and influencing skills
- Excellent communicator who can communicate with a wide range of different professional groups (both clinical and non-clinical)
- High degree of concentration
- Effective judgment skills for decision making
- Ability to prioritise tasks, work to deadlines and manage own time effectively
- Ability to deal with difficult emotional situations
- Ability to show empathy and understand the difficulties faced by people affected by fractures
- Effective organisational skills
- Practical problem-solving skills
- Good observation and assessment skills
- IT skills including data entry
- Ability to work as part of a team as we use own initiative
- Ability to prioritise own workload
- Ability to deal tactfully with patients and relatives
- Work with those affected by fractures on a regular basis
- GCSE English Language and Mathematics (Grade A-C) or equivalent
- NVQ3 or equivalent through short courses
- European Computer Driving Licence or equivalent
- Good understanding of NVQ Level 3 or equivalent experience
- NVQ Level 4 or equivalent experience
- Relevant health or social care experience
- Experience of multi professional working
- Experience of coaching/teaching patients' carers
- Experience of using Microsoft Office and web-based systems, hospital computer systems e.g PAS, case note tracking, ORION
- Research experience
- IT Skills
- Contractual Requirements
- Flexible approach to work
- Full UK Driving Licence
- Understand person-centred care
- Understand the health and social care environment
- Effective team player able to work with people at all levels within the trust
- Self-motivated but also able to motivate others
- Ability to always maintain confidentiality
- Knowledge of multidisciplinary team meetings
- Offers appropriate help and advice with sensitivity
- An understanding of clinical audit and data collection methodology
- Knowledge of fracture liaison service waiting times policies and procedures
- Seeks ways to improve systems and efficiency
- Knowledge of fracture Pathways, , national initiatives
- Knowledge of relevant fracture treatments, interventions and terminology
- Skills and Effort
- Possess effective listening skills
- Negotiation and influencing skills
- Excellent communicator who can communicate with a wide range of different professional groups (both clinical and non-clinical)
- High degree of concentration
- Effective judgment skills for decision making
- Ability to prioritise tasks, work to deadlines and manage own time effectively
- Ability to deal with difficult emotional situations
- Ability to show empathy and understand the difficulties faced by people affected by fractures
- Effective organisational skills
- Practical problem-solving skills
- Good observation and assessment skills
- IT skills including data entry
- Ability to work as part of a team as we use own initiative
- Ability to prioritise own workload
- Ability to deal tactfully with patients and relatives
- Work with those affected by fractures on a regular basis
- GCSE English Language and Mathematics (Grade A-C) or equivalent
- NVQ3 or equivalent through short courses
- European Computer Driving Licence or equivalent
- Good understanding of NVQ Level 3 or equivalent experience
- NVQ Level 4 or equivalent experience
- Relevant health or social care experience
- Experience of multi professional working
- Experience of coaching/teaching patients' carers
- Experience of using Microsoft Office and web-based systems, hospital computer systems e.g PAS, case note tracking, ORION
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £25,760 – £27,476 — outside the standard scale; check for HCAS/London weighting.
Posted 16d ago · Closes in 2d
Applications close soon — apply now if this is a fit.
Full advert · preview
Sherwood Forest Hospitals NHS Foundation Trust
Trauma & Orthopaedic Support Worker
The closing date is 31 August 2026
Job summary
This is a rewarding and varied role at the heart of the Trauma & Orthopaedic service, offering the opportunity to make a meaningful difference to patients recovering from limb fractures. As a valued member of the multidisciplinary team, you will work alongside specialist nurses, trauma coordinators, and medical staff to help deliver high-quality, compassionate, and well-coordinated care.
You will be a key point of contact for patients and carers, providing reassurance, guidance, and clear information throughout their recovery journey. The role combines hands-on patient support with essential coordination and administrative responsibilities, including assisting with care planning, tracking patient progress, and ensuring appointments and investigations run smoothly.
This position is ideal for someone who enjoys working in a fast-paced, people-focused environment, where strong communication, organisation, and teamwork are essential. You will play a vital role in improving patient experience, supporting timely care, and contributing to service development and continuous improvement.
Overall, this is an excellent opportunity to build your skills, be part of a supportive team, and have a direct impact on patient outcomes within a dynamic cl
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