Band 4 - RUQP Pathway Navigator
At a glance
- Band
- Band 4
- Contract
- Permanent
- Pattern
- Full-time
- Posted
- 27/08/2026
- Closes
- 08/09/2026
Sponsorship verdict
Candidates needing sponsorship are encouraged to apply.
HiveMind found a sponsorship-friendly statement in the source advert welcoming applicants who require a visa. Always confirm on the source before applying.
“Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.”Quoted verbatim from the source advert
Role summary
An opportunity has arisen for a full-time Right Upper Quadrant Pain (RUQP) Pathway Navigator to join the HPB (Hepato-Pancreato-Biliary) department at Royal Free London NHS Foundation Trust. The role requires a positive and motivated person with an eye for detail to manage and prioritise their workload, dealing with non-routine and complex problems. The successful candidate will demonstrate Trust values and contribute to delivering care across three main hospitals.
Essential criteria
- Demonstrable ability to meet the Trust Values
- Education & Qualifications
- English and Maths at GCSE level or equivalent
Desirable criteria
- Diploma level qualification or equivalent experience
- Courses / further study attended to demonstrate evidence of personal development
- Knowledge of medical terminology
- Previous experience of working with the public and/or patients in a healthcare environment
- Experience of interaction with all levels of staff
- Previous administrative and organisational experience
- Experience of dealing with non-routine and complex problems
- Experience of managing and prioritising own workload and working to deadlines
- Other
- Team work and ability to develop strong collaborative working relationships within different teams and relevant administrative, clinical and management staff
- Ability to work without direct supervision
- Reliability - good time keeping
- Skills and aptitudes
- Excellent written and verbal communication skill
- Excellent organisational skills with meticulous attention to detail
- Excellent customer care practice, being polite, sympathetic, patient and diplomatic
- Awareness of National and Trust pathway targets (such as 18 week RTT target)
- Knowledge of Cerner
- Ability to confidently interact and share knowledge with staff at all levels
- Proof of continuous learning and development
- Ability to learn and assimilate information quickly
- Ability to use databases
- Personal Qualities & attributes
- Ability to maintain excellent communication channels and good customer services
- Maintain a high level of professionalism in manner
- Ability to work under pressure and use own initiative to prioritise tasks
- Good interpersonal skills having a friendly and approachable manner
- Proactive, forward-thinking, quick problem solving attitude
- Royal Free World Class Values
- Demonstrable ability to meet the Trust Values
- Education & Qualifications
- English and Maths at GCSE level or equivalent
- Diploma level qualification or equivalent experience
- Courses / further study attended to demonstrate evidence of personal development
- Knowledge of medical terminology
- Previous experience of working with the public and/or patients in a healthcare environment
- Experience of interaction with all levels of staff
- Previous administrative and organisational experience
- Experience of dealing with non-routine and complex problems
- Experience of managing and prioritising own workload and working to deadlines
- Other
- Team work and ability to develop strong collaborative working relationships within different teams and relevant administrative, clinical and management staff
- Ability to work without direct supervision
- Reliability - good time keeping
- Skills and aptitudes
- Excellent written and verbal communication skill
- Excellent organisational skills with meticulous attention to detail
- Excellent customer care practice, being polite, sympathetic, patient and diplomatic
- Awareness of National and Trust pathway targets (such as 18 week RTT target)
- Knowledge of Cerner
- Ability to confidently interact and share knowledge with staff at all levels
- Proof of continuous learning and development
- Ability to learn and assimilate information quickly
- Ability to use databases
- Personal Qualities & attributes
- Ability to maintain excellent communication channels and good customer services
- Maintain a high level of professionalism in manner
- Ability to work under pressure and use own initiative to prioritise tasks
- Good interpersonal skills having a friendly and approachable manner
- Proactive, forward-thinking, quick problem solving attitude
Useful to know
Agenda for Change 2024/25 pays Band 4 at £26,530 – £29,114 a year, across England.
This advert: £34,186 – £37,389 — outside the standard scale; check for HCAS/London weighting.
Posted 4d ago · Closes in 9d
Plenty of time to prepare a strong application.
Full advert · preview
Job summary
An opportunity has arisen for a full time Right Upper Quadrant Pain (RUQP) Pathway Navigator to join the HPB (Hepato-Pancreato-Biliary) department.
We are looking for a positive and motivated person with an eye for detail to join our team.
This is an exciting time to be working at the Royal Free London NHS Foundation one of the biggest NHS Trusts in the UK, delivering care to more than 1.6 million people a year through our three main hospitals: Barnet, Chase Farm and Royal Free.
Main duties of the job
The successful candidate is required to demonstrate the Trust values, the responsibilities of the job description and person specification. In particular you should have:
- Previous experience of working with the public and/or patients in a healthcare environment
- Experience of interacting with staff at all levels
- Previous administrative and organisational experience
- Experience of managing and prioritising own workload and working to deadlines
- Experience of dealing with non-routine and complex problems
If you believe you meet the criteria of the person specification and would like to join our team at this time, we would be interested in receiving your application.
To find out more about working at the Royal Free London NHS Foundation Trust please visit our website.
The successful candidate is required to be able demonstrate that they meet the Trust
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