Band 3 Part Time Medical Secretary (Support) in Oral and Maxillofacial
At a glance
- Band
- Band 3
- Contract
- Permanent
- Pattern
- Part-time, Flexible working
- Hours / week
- 15
- Posted
- 21/09/2026
- Closes
- 27/09/2026
Sponsorship verdict
This contract type is not eligible for Skilled Worker sponsorship.
NHS Trusts cannot issue a Certificate of Sponsorship for part-time, bank, locum, zero-hours, job-share or short fixed-term (under 12 months) contracts under current Home Office rules. This applies even when the wider Trust holds a Skilled Worker licence.
Role summary
This part-time Medical Support Secretary role involves typing clinic letters and documents, booking appointments, and liaising with patients and third parties over the telephone. The successful candidate will need excellent typing skills, an empathetic ear, and a clear telephone manner. They will also support Senior Medical Secretaries and ensure accurate patient pathway documentation. The role is within the Oral and Maxillofacial department.
Key responsibilities
- Support the typing of clinic letters and documents.
- Book appointments.
- Liaise with patients and third parties over the telephone.
- Support Senior Medical Secretaries with typing and other duties.
- Ensure accurate recording and documentation of patient pathways.
Essential criteria
- Good General Education (e.g. GCSE English and Maths A-C) GCSE Level 9-4
- Business Administration NVQ level 3 or equivalent experience in a clerical environment
- Experience of dealing with the Public/Customer service experience
- Experience of working with a range of Microsoft Office packages (eg. Word, Excel and Outlook)
- Experience of using IT systems
- Work effectively and flexibly as part of a team to meet the needs of the services
- Confident in dealing with people at all levels
- Must be able to demonstrate an understanding of equality and diversity
- Mature open and flexible approach to work
- Demonstrates care and compassion
- Good inter-personal and communication skills.
- Good organisational skills
- Team Player
- Conscientious
- Demonstrates reliability, motivation and commitment
- Ability to travel to multiple sites
Desirable criteria
- AMSPAR Certificate/equivalent qualification or equivalent knowledge of medical terminology
- Experience of working in a busy environment
- Experience of working in Healthcare
- Ability to work under pressure and deal with stressful situations
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £25,760 – £27,476 — outside the standard scale; check for HCAS/London weighting.
Posted 1d ago · Closes in 6d
Plenty of time to prepare a strong application.
Full advert · preview
University Hospitals Birmingham NHS Foundation Trust
Band 3 Part Time Medical Secretary (Support) in Oral and Maxillofacial
The closing date is 27 September 2026
Job summary
If you are looking to work alongside a friendly team and have an empathetic ear with amazing typing skills and are a quick learner come and join our team. The role is to support the typing of clinic letters and documents, book appointments and liaise with patients and third parties and therefore a good telephone manner is needed. The successful candidate would also be supporting the Senior Medical Secretaries when they are away with support for typing and other duties befitting the role
Main duties of the job
We are looking for a Part time (15hrs pw) Medical Support Secretary whose duties will include typing of clinic letters and documents, booking appointments, liaising with patients and third patients over the telephone with incoming and outgoing calls hence the need for a clear and positive telephone manner with the individual having an empathetic ear as some patients within the department having speech issues.
The individual will also ensure that the patients pathway is accurately recorded and documented to ensure smooth transition through the department.
About us
University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like
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