Secretary - Dental Hospital
At a glance
- Band
- Band 3
- Contract
- Fixed-term
- Pattern
- Full-time
- Posted
- 10/09/2026
- Closes
- 23/09/2026
Sponsorship verdict
Candidates needing sponsorship are encouraged to apply.
HiveMind found a sponsorship-friendly statement in the source advert welcoming applicants who require a visa. Always confirm on the source before applying.
“Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.”Quoted verbatim from the source advert
Role summary
This secretarial role at Liverpool University Hospitals NHS Foundation Trust involves typing clinical correspondence from audio transcriptions and managing administrative tasks for the department. The successful candidate will support other admin team members, ensuring efficient turnaround of workload and maintaining patient information systems. They will also work with clinical and non-clinical colleagues to provide the best patient experience.
Key responsibilities
- Type dictation from audio transcription of clinical correspondence and documentation.
- Ensure appropriate follow up arrangements/investigations are in place.
- Liaise with personal medical secretary of speciality accordingly.
- Mentor, train and supervise relevant junior staff as required.
- Answer the telephone promptly and politely, telephoning patients where appropriate using tact, discretion and empathy.
- Accurately use the Patient administration System (PAS), including registration screen, checking patient details, and tracking case-notes.
Essential criteria
- Educated to GCSE/O Level standard/equivalent
- RSA/OCR Level II or equivalent
- Word Processing/Audio typing Skills
- Knowledge of medical terminology and secretarial procedures
- Excellent I.T. skills with knowledge and experience of all Microsoft office packages
- Experience working in an NHS office environment
- Excellent communication skills
- Able to use own initiative and respond to new challenges
- Self motivated and able to work with limited supervision
- Manage/prioritise own workload
- Ability to accurately maintain computerise and manual filing/documentation system
- Ability to work as part of a team
- Ability to manage difficult/sensitive situations
- Ability and willingness to undertake further training as required
- Able to adopt flexible approach when required
- Ability to build and maintain good working relationships
- Understanding of confidential nature of role and awareness of Data Protection Act
- Current employee of a LAASP organisation
Desirable criteria
- Knowledge of internal PAS system
- Ability to supervise and motivate a team
- Time management skills
- Excellent interpersonal and influencing skills
- Understanding of Trust internal policies as appropriate
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £25,760 – £27,476 — outside the standard scale; check for HCAS/London weighting.
Posted 1d ago · Closes in 13d
Plenty of time to prepare a strong application.
Full advert · preview
Liverpool University Hospitals NHS Foundation Trust
Secretary - Dental Hospital
The closing date is 23 September 2026
Job summary
1. Type dictation from audio transcription of clinical correspondence and documentation.
2. Ensure appropriate follow up arrangements/investigations are in place.
3. Liaise with personal medical secretary of speciality accordingly.
4. Mentor, train and supervise relevant junior staff as required.
5. To answer the telephone promptly and politely, telephoning patients where appropriate using tact, discretion and empathy in all situations.
6. Accurate use of patient information using the Patient administration System (PAS), including registration screen, checking patient details are correct, tracking of case-notes.
7. Ensure all letters and discharge summaries are copied to the appropriate professionals, including patients.
8. Ensure efficient audit processes in place concerning correspondence toensure quality levels maintained and rectify accordingly.
9. Take minutes of meetings, circulating to relevant groups.
10. Attend appropriate training, meetings and education sessions when required.
11. Be able to work as part of a team, promote effective flows in the departmentto cover leave to ensure the office runs smoothly.
12. General office duties, including incoming and outgoing mail, e-mail, photocopying.
Main duties of the job
Main du
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