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Band 3
Full-time, Part-time, Flexible working

Band 3 Medical Secretary - Cardiology

University Hospitals Birmingham NHS Foundation TrustQueen Elizabeth Hospital, Mindelsohn Way, Birmingham, West Midlands, B15 2TH, United Kingdom£25,760 - £27,476Closes 10/09/2026

At a glance

Band
Band 3
Contract
Permanent
Pattern
Full-time, Part-time, Flexible working
Hours / week
37.5
Posted
01/09/2026
Closes
10/09/2026

Sponsorship verdict

Sponsorship is not clearly stated in this advert.

The advert didn't contain a clear role-specific sponsorship line, so HiveMind can't confirm eligibility. Verify with the recruiting manager or trust HR before you apply.

Role summary

The Cardiology Department at Queen Elizabeth Hospital is seeking Band 3 Medical Secretaries. There are opportunities for full-time permanent, full-time fixed-term (12 months), and part-time permanent positions. The role involves working under pressure in a busy environment, managing patient appointments and enquiries, and maintaining consultant diaries. Candidates need excellent problem-solving, time management, and organisational skills, along with proficiency in MS Office and other IT systems. The successful post holders will be resilient, flexible, and contribute to an inclusive team.

Essential criteria

  • \*Good General Education (e.g. GCSE English and Maths A-C) GCSE Level 9-4
  • \*Business Administration NVQ level 3 or equivalent experience in a clerical environment

Desirable criteria

  • \*AMSPAR Certificate/equivalent qualification or equivalent knowledge of medical terminology
  • \*Experience of dealing with the Public/Customer service experience
  • \*Experience of working with a range of Microsoft Office packages (e.g. Word, Excel and Outlook)
  • \*Experience of using IT systems
  • \*Experience of working in a busy environment
  • \*Experience of working in Healthcare
  • Additional Criteria
  • \*Good communication / customer care skills both written and verbal demonstrating sympathy and compassion
  • \*Good keyboard / IT skills
  • \*Good organisation skills and ability to multitask
  • \*Good time management skills
  • \*Ability to deal professionally with enquiries from staff
  • \*Ability to problem solve
  • \*Understand confidentiality and apply the principles
  • \*Ability to pay attention to detail where there are predictable interruptions to the work pattern
  • \*Ability to deal with stressful situations and sensitive
  • \*Work effectively and flexibly as part of a team to meet the needs of the services
  • \*Confident in dealing with people at all levels
  • \*Must be able to demonstrate an understanding of equality and diversity
  • \*Mature open and flexible approach to work
  • \*Demonstrates care and compassion
  • \*Good inter-personal and communication skills.
  • \*Good organisational skills
  • \*Team Player
  • \*Conscientious
  • \*Demonstrates reliability, motivation and commitment
  • \*Ability to travel to multiple sites
  • \*Ability to work under pressure and deal with stressful situations
  • \*Good General Education (e.g. GCSE English and Maths A-C) GCSE Level 9-4
  • \*Business Administration NVQ level 3 or equivalent experience in a clerical environment
  • \*AMSPAR Certificate/equivalent qualification or equivalent knowledge of medical terminology
  • \*Experience of dealing with the Public/Customer service experience
  • \*Experience of working with a range of Microsoft Office packages (e.g. Word, Excel and Outlook)
  • \*Experience of using IT systems
  • \*Experience of working in a busy environment
  • \*Experience of working in Healthcare
  • Additional Criteria
  • \*Good communication / customer care skills both written and verbal demonstrating sympathy and compassion
  • \*Good keyboard / IT skills
  • \*Good organisation skills and ability to multitask
  • \*Good time management skills
  • \*Ability to deal professionally with enquiries from staff
  • \*Ability to problem solve
  • \*Understand confidentiality and apply the principles
  • \*Ability to pay attention to detail where there are predictable interruptions to the work pattern
  • \*Ability to deal with stressful situations and sensitive
  • \*Work effectively and flexibly as part of a team to meet the needs of the services
  • \*Confident in dealing with people at all levels
  • \*Must be able to demonstrate an understanding of equality and diversity
  • \*Mature open and flexible approach to work
  • \*Demonstrates care and compassion
  • \*Good inter-personal and communication skills.
  • \*Good organisational skills
  • \*Team Player
  • \*Conscientious
  • \*Demonstrates reliability, motivation and commitment
  • \*Ability to travel to multiple sites
  • \*Ability to work under pressure and deal with stressful situations

Useful to know

Band 3 pay context

Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.

This advert: £25,760 – £27,476 — outside the standard scale; check for HCAS/London weighting.

Application window

Posted 1d ago · Closes in 9d

Plenty of time to prepare a strong application.

Full advert · preview

Job summary

The Cardiology Department at Queen Elizabeth Hospital has 3 exciting opportunities. We have one full-time (37.5 hours/week) permanent position, one full-time (37.5 hours/week) 12-month fixed term position, and one part-time (20 hours/week) permanent position.

We are looking for individuals who relish a challenge and are keen to learn. The applicants must be able to work under pressure in a busy environment, and have excellent problem-solving and time management skills to meet competing priorities. The successful post holders should have a proactive and friendly attitude and be able to meet the main duties of the role as identified in the job description.

The candidates will be required to work to a high standard of accuracy and be able to demonstrate initiative in planning your own workload in a way that supports the consultant and wider team. They must possess excellent organisational skills and be experienced in dealing with confidential information. They will need to be resilient, flexible to changing daily priorities and remain calm under pressure. In return they will receive an excellent support network, training opportunities and a real chance to excel within a highly motivated team.

The successful candidate will have a good standard of English and be confident about using MS Office as well as other software applications.

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