Senior Administrator
At a glance
- Band
- Band 3
- Contract
- Permanent
- Pattern
- Full-time
- Posted
- 03/09/2026
- Closes
- 09/09/2026
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Role summary
This Senior Administrator role supports the Physio and Occupational Therapy Service, specifically the new Community Stroke Model, within The Royal Wolverhampton NHS Trust. The post involves extensive administrative and clerical duties, including national and internal data collection, patient information management on PAS, and processing referrals. The successful candidate will provide a patient-focused reception service and assist with the day-to-day operational supervision of the admin team.
Key responsibilities
- Provide a patient focused reception service, ensuring good customer care and overcoming language barriers.
- Accurately input, update, and monitor patient related information onto the computerised Patient Administration System (PAS) and create/amend clinics.
- Process referral letters in accordance with the Patient Access Policy, agreeing convenient times and dates with patients.
- Prepare Physiotherapy and Occupational Therapy treatment notes for initial and follow-up attendances and ensure their security.
- Assist with the day to day operational supervision of the defined admin & clerical team and ensure staff are trained.
- Collect relevant statistical data relating to patient activity, including waiting list data.
Essential criteria
- GCSE in Maths and English
- Microsoft Office, including Excel, Outlook and Word
- 3 years recent Admin experience
Desirable criteria
- Care Flow / PAS
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £25,760 – £27,476 — outside the standard scale; check for HCAS/London weighting.
Posted 4d ago · Closes in 3d
Plenty of time to prepare a strong application.
Full advert · preview
The Royal Wolverhampton NHS Trust
Senior Administrator
The closing date is 09 September 2026
Job summary
An exciting opportunity has arisen within the Physio and Occupational Therapy Service to support the new Community Stroke Model and the wider teams as appropriate. To undertake administrative and clerical duties associated with the administration function of the service supporting extensive national and internal data collection, via national databases and excel spreadsheet working within current operational practice.
You will need to have excellent communication skills and have a keen eye for attention to detail and accuracy.
Main duties of the job
To provide a patient focused reception service, ensuring that good customer care is provided at all times. To overcome language barriers wherever possible using available resources as necessary e.g. interpreters, ensuring that all patients are dealt with in a courteous manner.
To accurately in-put, up-date and monitor patient related information onto the computerised Patient Administration System (PAS). To accurately create and amend clinics on PAS as required.
To process referral letters in accordance with the Patient Access Policy, agreeing a convenient time and date with the patient once the administration process has been accurately completed.
To prepare Physiotherapy and Occupational Therapy treatment n
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