ICRAS/Urgent Care Coordinator
At a glance
- Band
- Band 7
- Contract
- Permanent
- Pattern
- Full-time, Part-time
- Posted
- 27/08/2026
- Closes
- 09/09/2026
Sponsorship verdict
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Role summary
This role involves coordinating care within the ICRAS service, assessing referrals, and managing multi-agency integrated teams across Liverpool and South Sefton. The post holder will ensure patient confidentiality, support service development, and provide leadership within ICRAS. Key responsibilities include clinically reviewing referrals, managing MDT meetings, and ensuring robust interfaces between various healthcare and social care services. The role also focuses on continuous quality improvement, staff training, and contributing to strategic planning.
Essential criteria
- RGN/ AHP Registered Professional
- Educated to degree level
- Evidence of continuous professional development
- Post graduate master's degree in a relevant subject area or working towards
- Management/Leadership Qualification
- Knowledge/Experience
- Demonstrable post registration/ qualification experience
- Demonstrable experience of working in the community
- Experience of management and leadership
- Demonstrable experience of co- working I complex and challenging environments
- Experience of managing risks and reporting and escalating concerns
- Sound knowledge and experience of successful multi agency working
- Understanding of the public sector
- Understanding of the wider healthcare community
- Good understanding of IT and community recording systems
- Evidence of influencing, motivating and negotiating with others to achieve change in relation to care
Desirable criteria
- First line management experience
- Understanding of the principles of integrated care
- Awareness of current national and local agenda and policy in relation to health and social care
- Awareness of factors that contribute to good health and the importance of promoting these in line with organisational public health policy
- Understanding of how other agencies work. (i.e. social services, independent and voluntary services)
- Evidence of being able to communicate complex, sensitive information
- Excellent interpersonal skills including negotiation and influencing
- Numerate and be able to understand complex data combined with good analytical skills
- Self -management and motivation skills
- Confidence to challenge and ability to address difficult situations and articulate rationale effectively.
- Demonstrate capability to plan over short, medium and long term timeframes and adjust plans accordingly.
- Show experience of setting up and implementing internal processes and procedures
- Demonstrate experience of managing a work stream without onsite direct line management.
- Ability to plan and prioritise own workload and manage time effectively
- Ability to network with multidisciplinary colleagues i.e. members of the ICRAS team
- Ability to prepare and produce concise and yet insightful communications for dissemination to partners from a broad range of agencies, disciplines and services
- Ability to contribute to health perspectives to multi agency meetings
- IT literate
- Risk Assessment skills
- Report writing skills
- Research skills Physical Skills
- RGN/ AHP Registered Professional
- Educated to degree level
- Evidence of continuous professional development
- Post graduate master's degree in a relevant subject area or working towards
- Management/Leadership Qualification
- Knowledge/Experience
- Demonstrable post registration/ qualification experience
- Demonstrable experience of working in the community
- Experience of management and leadership
- Demonstrable experience of co- working I complex and challenging environments
- Experience of managing risks and reporting and escalating concerns
- Sound knowledge and experience of successful multi agency working
- Understanding of the public sector
- Understanding of the wider healthcare community
- Good understanding of IT and community recording systems
- Evidence of influencing, motivating and negotiating with others to achieve change in relation to care
- First line management experience
- Understanding of the principles of integrated care
- Awareness of current national and local agenda and policy in relation to health and social care
- Awareness of factors that contribute to good health and the importance of promoting these in line with organisational public health policy
- Understanding of how other agencies work. (i.e. social services, independent and voluntary services)
- Evidence of being able to communicate complex, sensitive information
- Excellent interpersonal skills including negotiation and influencing
- Numerate and be able to understand complex data combined with good analytical skills
- Self -management and motivation skills
- Confidence to challenge and ability to address difficult situations and articulate rationale effectively.
- Demonstrate capability to plan over short, medium and long term timeframes and adjust plans accordingly.
- Show experience of setting up and implementing internal processes and procedures
- Demonstrate experience of managing a work stream without onsite direct line management.
- Ability to plan and prioritise own workload and manage time effectively
- Ability to network with multidisciplinary colleagues i.e. members of the ICRAS team
- Ability to prepare and produce concise and yet insightful communications for dissemination to partners from a broad range of agencies, disciplines and services
- Ability to contribute to health perspectives to multi agency meetings
- IT literate
- Risk Assessment skills
- Report writing skills
- R
Useful to know
Agenda for Change 2024/25 pays Band 7 at £46,148 – £52,809 a year, across England.
This advert: £49,387 – £56,515 — outside the standard scale; check for HCAS/London weighting.
Posted 3d ago · Closes in 11d
Plenty of time to prepare a strong application.
Full advert · preview
Job summary
The post holder will work as part of a dynamic multi-agency integrated team assessing referrals regarding ICRAS Service requirements for patients across Liverpool and South Sefton.
The post holder will -
Ensure due regard to patient confidentiality the coordinator needs to interpret and share theinformation that is necessary to promote ICRAS across organisations.Be responsible for co-ordinating care delivered through the ICRAS model.Support the delivery of ICRAS model and influence service development.Have an ability to operate within complex health and social care system,across Health and Social Care and third sector providers.Provides leadership within ICRAS services.Teach and present to groups of staff, changes in both ICRAS Service provision and direction and ensure change in policy is implemented across the whole system.Coordinate interventions for patients, communication with GP practices, Secondary Care providers and collaboration with staff inside and outside the ICRAS model.Take ownership on behalf of the ICRAS model for continuous quality improvement, innovation and integration.Contribute to the development and take responsibility for the delivery of the quality strategy within the designated area incorporating establishment of systems and processes.
Main duties of the job
To ensure smooth running of respective ICRAS teamsTo clinically review, coo
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