Outpatient Clinic Receptionist
At a glance
- Band
- Band 2
- Contract
- Permanent
- Pattern
- 14.4
- Hours / week
- 14.4
- Posted
- 09/09/2026
- Closes
- 16/09/2026
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Role summary
This is a Band 2 Outpatient Receptionist role within the Outpatient Administration team at Aberdeen Maternity Hospital, NHS Grampian. The successful candidate will provide administrative support, handle telephone enquiries, process GP referrals, prepare clinic paperwork, and assist with booking appointments. The role requires good customer service, IT skills, and the ability to work under pressure in a busy clinic environment. The working hours are specific: Wednesday 12:45-16:00, Thursday 08:30-16:30 (with a 30-minute lunch), and Friday 08:30-12:39.
Key responsibilities
- Deal with telephone enquiries from patients.
- Process GP referrals.
- Prepare clinic lists and paperwork for upcoming clinics.
- Assist clinic coordinators with booking appointments from outpatient waiting lists.
- Perform general administrative duties.
Useful to know
Agenda for Change 2024/25 pays Band 2 at £23,615 – £23,615 a year, across England.
This advert: £26,696 – £26,696 — outside the standard scale; check for HCAS/London weighting.
Posted 1d ago · Closes in 7d
Plenty of time to prepare a strong application.
Full advert · preview
Apply for job
Job reference:
257294
Salary:
Band 2 (£26,696 - - 28,988)
Job closing date:
16/09/2026
Job Type:
Administrative Services
Location:
Aberdeen Fertility Clinic
Employment type:
Permanent
Hours Per Week:
14.4
Job posted date:
09/09/2026
Employer (NHS Board):
NHS Grampian
Department:
Outpatients
Job Advert
An exciting opportunity has arisen to join the Outpatient Administration team for NHS Grampian within Aberdeen Maternity Hospital.
We have a Band 2 Outpatient Receptionist post for 14.4 hours available as follows:
Wednesday 1245-1600
Thursday [phone number removed] minute lunch)
Friday 0830-1239
We are looking to recruit a motivated and enthusiastic individual to provide administrative support to the Outpatients Department
The role will involve dealing with telephone enquiries from patients, processing GP referrals, preparing clinic lists and paperwork for upcoming clinics, assisting clinic coordinators with booking appointments from outpatient waiting lists and any other general administrative duties.
Applicants must be able to demonstrate good customer service skills, polite telephone manner and be able to work as part of a team. You should have the ability to work well under pressure during times of staff shortages and a flexible approach to the needs of the department are essential.
Ap
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