Patient Flow Co-ordinator
At a glance
- Band
- Band 4
- Contract
- Fixed-term
- Pattern
- Full-time, Part-time
- Hours / week
- 37.5
- Posted
- 20/08/2026
- Closes
- 30/08/2026
Sponsorship verdict
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The advert didn't contain a clear role-specific sponsorship line, so HiveMind can't confirm eligibility. Verify with the recruiting manager or trust HR before you apply.
Role summary
This role involves managing patient bookings and workflow within the Radiology department, specifically for CT, MRI, US, and Plain Film services. The Patient Flow Co-ordinator will coordinate various types of bookings, liaise with multiple healthcare professionals and services, and handle incoming communications. It requires proficiency in administrative tasks and the use of several computer-based systems to ensure a smooth patient journey.
Essential criteria
- Strong organisational skills and the ability to manage multiple priorities in a fast-paced environment.
- Ability to problem-solve and make autonomous decisions.
- Experience working with a wide range of digital and patient systems.
- Previous experience in a Radiology or patient-facing administrative role.
Desirable criteria
- Experience with managing confidential information.
- Communication
- Exceptional written communication skills and ability to produce good, accurate correspondence.
- Excellent communication skills and telephone manner, with the ability to engage with other healthcare professionals, patients and managers.
- Process
- Able to demonstrate involvement in quality improvement projects and is open to change and innovation.
- Has recognised a need for change and implemented this using own initiative.
- Strong organisational skills and the ability to manage multiple priorities in a fast-paced environment.
- Ability to problem-solve and make autonomous decisions.
- Experience working with a wide range of digital and patient systems.
- Previous experience in a Radiology or patient-facing administrative role.
- Experience with managing confidential information.
- Communication
- Exceptional written communication skills and ability to produce good, accurate correspondence.
- Excellent communication skills and telephone manner, with the ability to engage with other healthcare professionals, patients and managers.
- Process
- Able to demonstrate involvement in quality improvement projects and is open to change and innovation.
- Has recognised a need for change and implemented this using own initiative.
Useful to know
Agenda for Change 2024/25 pays Band 4 at £26,530 – £29,114 a year, across England.
This advert: £28,392 – £31,157 — outside the standard scale; check for HCAS/London weighting.
Posted 10d ago · Closes in 1d
Applications close soon — apply now if this is a fit.
Full advert · preview
Job summary
Are you interested in a career in healthcare workflow management that allows you to make a real difference?
Radiology is a thriving, innovative, integral service. As a patient flow co-ordinator, you will assist the clinical teams in the CT, MRI, US & Plain Film departments to improve the patient journey.
Our department is going through an exciting period of positive change, and we are committed to growing our workforce to meet the expanding demands of the service. Candidates should have significant experience in an administrative position and be able to demonstrate some service set-up involvement and proficiency.
The standard roster will be 37.5h per week and will require flexibility to work across both the Cannock CDC site and the New Cross Radiology department . Shifts may include earlies, lates and weekends.
It is important that your application meets the minimum requirements of the person specification, as the Trust will shortlist against these details. Please see the attached Job Description and Person Specification before making your application to ensure that your application demonstrates that you meet the minimum requirements. You will be notified electronically whether your application was successful.
Applications who are successful will be invited to interview using the email address provided within your application. Please check your email account r
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