Service Administrator
At a glance
- Band
- Band 3
- Contract
- Fixed-term
- Pattern
- Part-time
- Hours / week
- 29
- Posted
- 11/09/2026
- Closes
- 25/09/2026
Sponsorship verdict
This contract type is not eligible for Skilled Worker sponsorship.
NHS Trusts cannot issue a Certificate of Sponsorship for part-time, bank, locum, zero-hours, job-share or short fixed-term (under 12 months) contracts under current Home Office rules. This applies even when the wider Trust holds a Skilled Worker licence.
Role summary
This role involves coordinating administrative services for patients and visitors, managing outpatient, inpatient, and day case appointments, and handling general clerical duties. The administrator will ensure efficient processing of enquiries, proofread clinical letters, and monitor patient waiting times to maintain accurate treatment pathways. The position requires excellent communication and IT skills, working within the Princess Elizabeth Orthopaedic Centre.
Key responsibilities
- Coordinate a professional, efficient, and effective administrative service to patients and visitors.
- Organise and coordinate patient attendance for outpatient, inpatient, and day case appointments.
- Ensure all administrative processes and enquiries are dealt with efficiently and timely.
- Undertake general clerical duties to maximise available capacity.
- Proofread clinical letters and monitor waiting times for patient treatment pathways.
- Maintain security and confidentiality of all information.
Essential criteria
- See job description text above, and (where applicable) you can download a copy of the full job description
Desirable criteria
- See job description text above, and (where applicable) you can download a copy of the full job description
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £25,760 – £27,476 — outside the standard scale; check for HCAS/London weighting.
Posted 1d ago · Closes in 14d
Plenty of time to prepare a strong application.
Full advert · preview
Royal Devon University Healthcare NHS Foundation Trust
Service Administrator
The closing date is 25 September 2026
Job summary
- The post holder will support the Administration Line Managers/Service Coordinators by Co-ordinating a professional, efficient and effective administrative service to patients and visitors in accordance with Trust policies and standards
- The role will coordinate and organise the attendance of patients to outpatient, inpatient & day case appointments in line with local team and Trust arrangements as instructed
- Ensure all administrative processes; and enquiries are dealt with in an efficient and timely manner, following agreed standard operating procedures, escalating to senior manager as appropriate
- Undertake general clerical duties to maximise all available capacity in an appropriate way
- Proof reading clinical letters (please note there is no audio typing in this role)
- Monitoring waiting times, ensuring that our patients treatment pathways, from referral to treatment are accurate and up to date (for more information on what this means please visit - NHS England Referral to treatment)
- Ensure all information is secure and confidentiality of information is maintained at all times
- Provide excellent customer care which may include communic
Main duties of the job
For more detail about the main duties of this role, please see t
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