Senior Patient Safety and Assurance Officer
At a glance
- Band
- Band 6
- Contract
- Permanent
- Pattern
- Full-time, Part-time
- Posted
- 20/08/2026
- Closes
- 06/09/2026
Sponsorship verdict
Candidates needing sponsorship are encouraged to apply.
HiveMind found a sponsorship-friendly statement in the source advert welcoming applicants who require a visa. Always confirm on the source before applying.
“Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.”Quoted verbatim from the source advert
Role summary
This role involves supporting the Quality Assurance and Safety Team by focusing on incident management and assurance activities. The post holder will investigate a caseload of incidents independently and support clinical services with incident investigation and management. They will also oversee incidents raised, identify those requiring escalation, and provide advice and support to colleagues. The role includes line management of Patient Safety Officers and delivering investigation training.
Essential criteria
- Educated to diploma/degree level or equivalent experience
- Clinical background or healthcare management qualification or equivalent experience to postgraduate diploma level
- Evidence of continuing Professional development
- Knowledge of the NHS Listening to People Guidance / Duty of Quality and Duty of Candour
- Health Board Risk Management Procedures, Legal procedures, Complaints procedures
- Good knowledge of medical terminology and concepts
- Knowledge of change management principles
- Knowledge of the patient information system
- Working knowledge of the risk management system DATIX
Desirable criteria
- ECDL qualification
- Training qualification
- Silver IQT
- Knowledge of Root Cause Analysis Tools and Proportionate Investigations for investigation of concerns
- Knowledge and experience of the AMAT system
- Professional or Healthcare Qualification
- Significant experience of working in the NHS in a relevant environment
- Experience of undertaking investigations and / or researching / providing information / advice to patients and / or the public in a healthcare environment
- Experience of analysing problems and providing solutions
- Experience of using a database and making judgements about the data entered
- Experience of involvement in developing a service or process
- Experience of working with senior clinicians/service providers and challenging them where appropriate
- Experience of dealing with distressed angry/unhappy service users
- Experience of analytical skills
- Language Skills
- welsh speaker (Level 1)
- Qualifications and Knowledge
- Educated to diploma/degree level or equivalent experience
- Clinical background or healthcare management qualification or equivalent experience to postgraduate diploma level
- Evidence of continuing Professional development
- Knowledge of the NHS Listening to People Guidance / Duty of Quality and Duty of Candour
- Health Board Risk Management Procedures, Legal procedures, Complaints procedures
- Good knowledge of medical terminology and concepts
- Knowledge of change management principles
- Knowledge of the patient information system
- Working knowledge of the risk management system DATIX
- ECDL qualification
- Training qualification
- Silver IQT
- Knowledge of Root Cause Analysis Tools and Proportionate Investigations for investigation of concerns
- Knowledge and experience of the AMAT system
- Professional or Healthcare Qualification
- Significant experience of working in the NHS in a relevant environment
- Experience of undertaking investigations and / or researching / providing information / advice to patients and / or the public in a healthcare environment
- Experience of analysing problems and providing solutions
- Experience of using a database and making judgements about the data entered
- Experience of involvement in developing a service or process
- Experience of working with senior clinicians/service providers and challenging them where appropriate
- Experience of dealing with distressed angry/unhappy service users
- Experience of analytical skills
- Language Skills
- welsh speaker (Level 1)
Useful to know
Agenda for Change 2024/25 pays Band 6 at £37,338 – £44,962 a year, across England.
This advert: £40,559 – £48,841 — outside the standard scale; check for HCAS/London weighting.
Posted 18d ago · Closes in 0d
Applications close soon — apply now if this is a fit.
Full advert · preview
Hywel Dda University Health Board
Senior Patient Safety and Assurance Officer
The closing date is 06 September 2026
Job summary
An opportunity has arisen for a dynamic, innovative and highly motivated individual to join the Quality Assurance and Safety Team as a Senior Patient Safety and Assurance Officer, to support the Health Board in focusing on incident management and assurance activities.
The key purpose of the role is to support clinical services with incident investigation and management, as well as investigating a caseload of incidents, in an independent professional manner.
Main duties of the job
The post holder will work with the Assistant Patient Safety and Assurance Manager to support, via a business partner model, specific clinical services incident investigation processes and inspection and quality assurance activities. To achieve this, the post holder will lead on delivering against a range of objectives, which will include but are not limited to:
- Day-to-day oversight of incidents raised in the Health Board- Identification of incidents requiring escalation / scrutiny- Managing a caseload of investigations efficiently and effectively for learning- Provision of advice and support to colleagues on areas within their remit- Line management of a small team of Patient Safety Officers- Delivery of Investigation Training to Health Board staff
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