Ambulance Dispatcher - Exeter
At a glance
- Band
- Band 4
- Contract
- Permanent
- Pattern
- Full-time
- Hours / week
- 37.5
- Posted
- 10/09/2026
- Closes
- 24/09/2026
Sponsorship verdict
This advert explicitly states that sponsorship is not offered.
The source advert contains explicit wording ruling out sponsorship for this specific role. Consider other live roles at the same band from sponsorship-friendly trusts.
Role summary
This role is for an Ambulance Dispatcher within the Clinical Hubs of South Western Ambulance Service. You will be an integral part of the 999 control room team, responsible for deploying and managing Trust vehicles for emergency and non-emergency calls across the region. The position involves working shifts on a 24/7, 365-day rota, including weekends, nights, and bank holidays. The successful candidate will contribute to providing the best possible care for patients.
Key responsibilities
- Effectively deploy and manage Trust vehicles to emergency and non-emergency calls.
- Work as an integral member of the 999 control room team.
- Be prepared to work shifts on a 24/7 rota, including weekends, nights, and bank holidays.
- Maintain good oral communication skills and tact/diplomacy.
- Input data accurately and quickly using a keyboard.
Essential criteria
- 4 GCSE's (or equivalent) at Grade C or above including English
- Experience in dealing with a diverse range of people in a customer/patient environment
- Experience of inputting data accurately and quickly using a Keyboard
Desirable criteria
- Experience in working in the voluntary or health sector
- Experience using a telephone / computer as a regular means of communication in a work environment
Useful to know
Agenda for Change 2024/25 pays Band 4 at £26,530 – £29,114 a year, across England.
This advert: £28,392 – £31,157 — outside the standard scale; check for HCAS/London weighting.
Posted 1d ago · Closes in 14d
Plenty of time to prepare a strong application.
Full advert · preview
South Western Ambulance Service NHS Foundation Trust
Ambulance Dispatcher - Exeter
The closing date is 24 September 2026
Job summary
Opportunities have arisen within South Western Ambulance Service in the Clinical Hubs for Dispatchers. The successful candidates will be integral members of the 999 control room team with responsibility for the effective deployment and management of Trust vehicles to emergency and non-emergency calls across the Trust area.
Part-time hours will be considered through the flexible working application.
The role is 24/7 365 days a year and we work shifts to achieve this. Please visit the additional information for an example shift pattern.
All shortlisted candidates will be invited to attend an assessment centre, date TBC.
*Unsocial will be paid under Section 2 of NHS Terms and Conditions. Please see attached A4C Handbook for more details.
Main duties of the job
Your background
- 4 GCSEs at C grade or above, including English (or equivalent)
- Good keyboard skills
- Good oral communication skills
- The ability to be tactful and diplomatic as required is also necessary
- Be prepared to work shifts (24/7 rota providing cover on weekends, nights and bank holidays)
- Ability to work calmly under pressure
What we can offer you
- Starting salary of £26,530
- Unsocial hours enhancements (In accordance to NHS Terms and
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