Band 3 Waiting List Coordinator
At a glance
- Band
- Band 3
- Contract
- Permanent
- Pattern
- Full-time, Flexible working
- Posted
- 07/09/2026
- Closes
- 11/09/2026
Sponsorship verdict
Sponsorship is not clearly stated in this advert.
The advert didn't contain a clear role-specific sponsorship line, so HiveMind can't confirm eligibility. Verify with the recruiting manager or trust HR before you apply.
Role summary
This role involves coordinating and scheduling patients for procedures, surgery, and pre-operative assessments to ensure a smooth elective care pathway. You will manage theatre and procedure bookings, ensuring compliance with Trust processes and national waiting time targets. The position requires building strong relationships with clinical teams and effectively managing patient enquiries. It's a key role in ensuring timely patient treatment and optimising theatre capacity.
Essential criteria
- *Good General Education (eg. GCSE English and Maths A-C) GCSE Level 9-4
- *Business Administration NVQ level 3 or equivalent experience in an administrative environ
- *Experience of dealing with the Public/Customer service experience
- *Experience of working with a range of Microsoft Office packages (eg. Word, Excel and Outlook)
- *Experience of using IT systems
Desirable criteria
- *Experience of working in a busy environment
- *Experience of working in Healthcare
- Additional Criteria
- *Good communication / customer
- care skills both written and verbal demonstrating sympathy and compassion
- *Good keyboard/ IT skills
- *Good organisation skills and ability to multitask
- *Good time management skills Ability to deal professionally with enquiries from staff, Patients and Visitors
- *Ability to problem solve
- *Understand confidentiality and apply the principles in every day working practice
- *Ability to pay attention to detail where there are predictable interruptions to the work pattern
- *Ability to deal with stressful
- *Good General Education (eg. GCSE English and Maths A-C) GCSE Level 9-4
- *Business Administration NVQ level 3 or equivalent experience in an administrative environ
- *Experience of dealing with the Public/Customer service experience
- *Experience of working with a range of Microsoft Office packages (eg. Word, Excel and Outlook)
- *Experience of using IT systems
- *Experience of working in a busy environment
- *Experience of working in Healthcare
- Additional Criteria
- *Good communication / customer
- care skills both written and verbal demonstrating sympathy and compassion
- *Good keyboard/ IT skills
- *Good organisation skills and ability to multitask
- *Good time management skills Ability to deal professionally with enquiries from staff, Patients and Visitors
- *Ability to problem solve
- *Understand confidentiality and apply the principles in every day working practice
- *Ability to pay attention to detail where there are predictable interruptions to the work pattern
- *Ability to deal with stressful
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £25,760 – £27,476 — outside the standard scale; check for HCAS/London weighting.
Posted 0d ago · Closes in 5d
Plenty of time to prepare a strong application.
Full advert · preview
University Hospitals Birmingham NHS Foundation Trust
Band 3 Waiting List Coordinator
The closing date is 11 September 2026
Job summary
We are looking for a motivated, organised and enthusiastic individual to join our Elective Inpatient Waiting List Team.
In this role you will be responsible for coordinating and scheduling patients for procedures, surgery & pre-operative assessments, helping to ensure a smooth and efficient elective care pathway. You will play a key role in the management of theatre & procedure bookings, supporting compliance with the Trust's 6-4-2 booking process and maximising the utilisation of available capacity whilst adhering to Policy and Protocol.
Building strong working relationships with consultants, theatre staff & specialty management teams to ensure seamless coordination of elective care services.
You will support the booking of urgent patients, 31 & 62-day cancer pathway patients & RTT long waiters ensuring all bookings are managed in line with national standards & government waiting time targets.
We are seeking a positive, proactive & adaptable team player who can work effectively both independently & collaboratively. Excellent communication, organisational skills and confidence in using Microsoft Office are essential. A compassionate and patient-focused approach, combined with strong listening skills will enable you to confidently ma
Join the community to read the full pack, responsibilities and person-specification in one place.
Your seat is reserved — activate it
CareerHive is included with your CareerHive Skool community membership. If you haven't claimed your account yet, join the community (or sign in with the same email you joined with) to unlock the full advert, the apply link, HiveMind AI interview & application suite, your private vault, and daily sponsorship alerts.