Band 4 Therapy Support Worker- Physiotherapy MSK Outpatients
At a glance
- Band
- Band 4
- Contract
- Permanent
- Pattern
- Full-time, Flexible working
- Posted
- 01/09/2026
- Closes
- 07/09/2026
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Role summary
This is an exciting opportunity for an experienced Band 4 Therapy Support Worker to join the MSK Outpatient Department at Solihull Hospital. The role involves delivering high-quality, patient-centred care, providing advanced clinical support, delegated treatment delivery, and service coordination. The successful candidate will support the MSK physiotherapy team, manage patient flow, and contribute to service improvement. Strong MSK knowledge, independent working skills, and excellent communication are essential.
Essential criteria
- \*Education to GCSE level or equivalent including English and maths at grade C or above
- \*Able to demonstrate competence in maths and written and spoken English
- \*Educated to A Level / NVQ 4/ BTEC or equivalent (e.g. NVQ 3 or similar vocational qualification PLUS 2 years' experience working in a care setting)
- \*Care certificate or be willing to work towards this
Desirable criteria
- \*Evidence of recent education / personal development related to healthcare.
- \*Demonstrated has been proactive with continuing professional development
- \*Comprehensive experience supporting therapists in a relevant clinical setting
- \*Comprehensive experience of delivering acute inpatient rehabilitation programmes across a variety of clinical settings with evidence of MDT collaboration and hospital discharge planning
- \*Can demonstrate an in depth understanding of relevant areas of therapy, the effect of illness/clinical conditions / disability on function and health and basic aims of rehabilitation
- \*Comprehensive understanding of the role of therapy support worker in the relevant area
- \*Understanding of confidentiality and data protection in healthcare
- \*Experience of communicating with and motivating patients who may have communication difficulties
- \*Experience of planning and delivering exercises for individuals and or groups
- \*Good understanding of working environment --healthcare/NHS/UHB trust/acute care/community as applicable
- Additional Criteria
- \*Excellent written and verbal communication skills
- \*Good clinical reasoning skills
- \*Confidence to feedback to the multi-disciplinary team in a formal setting and to communicate effectively with a wide variety of other professionals to represent therapies internally and externally
- \*Able to communicate information and instructions to patients/carers/relatives who have communication difficulties of English as a second language
- \*Evidence of being able to work effectively as part of a team / across teams
- \*Physical skills, fitness, dexterity and coordination needed for manual handling and treatment of patients
- \*Good IT and Keyboard skills
- \*Excellent organisational and prioritisation skills
- \*Able to understand the priorities within team / service respond appropriately
- \*Able to solve problems and contribute own ideas seeking guidance if necessary
- \*Able to follow instructions
- \\* Motivated to learn new skills
- \*Able to work as part of an interdisciplinary team
- \*Enthusiasm to work as therapy support worker within team
- \*Ability to take responsibility under guidance
- \*Know own limitations and role boundaries
- \*Able to seek support from others when required
- \*Able to deal with potentially upsetting clinical settings/situations
- \*Demonstrates empathy to a wide range of patients, carers, staff
- \*Demonstrates commitment to patient centred care
- \*Reliable and trustworthy
- \*Able to work under pressure Demonstrates commitment to work flexibly to meet the challenging demands of the service
- \*Ability to contribute to weekend working
- \*Able to demonstrate and teach practical skills to others, including safe use of equipment.
- \*Willingness to participate and at times lead in departmental activities i.e. group supervision, course development, delivery of training
- \*Demonstrates a commitment to CPD
- \*Education to GCSE level or equivalent including English and maths at grade C or above
- \*Able to demonstrate competence in maths and written and spoken English
- \*Educated to A Level / NVQ 4/ BTEC or equivalent (e.g. NVQ 3 or similar vocational qualification PLUS 2 years' experience working in a care setting)
- \*Care certificate or be willing to work towards this
- \*Evidence of recent education / personal development related to healthcare.
- \*Demonstrated has been proactive with continuing professional development
- \*Comprehensive experience supporting therapists in a relevant clinical setting
- \*Comprehensive experience of delivering acute inpatient rehabilitation programmes across a variety of clinical settings with evidence of MDT collaboration and hospital discharge planning
- \*Can demonstrate an in depth understanding of relevant areas of therapy, the effect of illness/clinical conditions / disability on function and health and basic aims of rehabilitation
- \*Comprehensive understanding of the role of thera
Useful to know
Agenda for Change 2024/25 pays Band 4 at £26,530 – £29,114 a year, across England.
This advert: £28,392 – £31,157 — outside the standard scale; check for HCAS/London weighting.
Posted 1d ago · Closes in 6d
Plenty of time to prepare a strong application.
Full advert · preview
Job summary
We have an exciting opportunity for an experienced Therapy Support Worker looking for an opportunity to progress to a band 4 role within the MSK Outpatient Department at Solihull Hospital. The individual will play a key role in delivering highquality, patientcentred care across a busy and diverse caseload. The postholder supports the MSK physiotherapy team through a combination of advanced clinical support, delegated treatment delivery, service coordination, and patientfocused communication. We are a GIRFT accredited surgical hub and provide specialist trauma and orthopaedic post discharge rehabilitation to this patient group. The successful candidate will be highly motivated, have excellent communication and time management skills and will work well in a team environment.
The core purpose of the role is to provide skilled clinical and administrative support to the MSK outpatient service, enabling efficient patient flow, safe delivery of delegated interventions, and a consistently positive patient experience. The role requires an experienced support worker with strong MSK knowledge, confidence in independent working, and the ability to contribute to service improvement.
Main duties of the job
Delegated MSK treatment delivery -- Implement exercise programmes, supervise rehabilitation sessions, and support functional practice under physiotherapist guidance.
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