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Sponsorship unclear
Band 3
Full-time, Flexible working
Closes in 1d

Band 3 Medical Secretary-Urology

University Hospitals Birmingham NHS Foundation TrustQueen Elizabeth Hospital, Mindelsohn Way, Birmingham, West Midlands, B15 2TH, United Kingdom£25,760 - £27,476Closes 30/08/2026

At a glance

Band
Band 3
Contract
Permanent
Pattern
Full-time, Flexible working
Posted
17/08/2026
Closes
30/08/2026

Sponsorship verdict

Sponsorship is not clearly stated in this advert.

The advert didn't contain a clear role-specific sponsorship line, so HiveMind can't confirm eligibility. Verify with the recruiting manager or trust HR before you apply.

Role summary

This role provides secretarial and administrative support to Medical Secretaries/Supervisors in the Urology department. Key duties include audio typing clinic letters, discharge summaries, and general correspondence, often involving medical terminology. The post holder will also handle patient appointments, telephone enquiries, and input patient data into Trust IT systems. This position requires an empathic approach when dealing with patients, relatives, and carers.

Essential criteria

  • \*Good general education (eg GCSE English and Maths A-C) GCSE Level 9-4
  • \*Business Administration NVQ Level 3 or equivalent experience in a clerical environment

Desirable criteria

  • \*AMSPAR Certificate/equivalent qualification or equivalent knowledge of medical terminology
  • \*Experience of dealing with the Public/Customer service experience
  • \*Experience of working with a range of Microsoft Office packages (eg Word, Excel and Outlook)
  • \*Experience of using IT systems
  • \*Experience of working in a busy environment
  • \*Experience of working in Healthcare
  • \*Good general education (eg GCSE English and Maths A-C) GCSE Level 9-4
  • \*Business Administration NVQ Level 3 or equivalent experience in a clerical environment
  • \*AMSPAR Certificate/equivalent qualification or equivalent knowledge of medical terminology
  • \*Experience of dealing with the Public/Customer service experience
  • \*Experience of working with a range of Microsoft Office packages (eg Word, Excel and Outlook)
  • \*Experience of using IT systems
  • \*Experience of working in a busy environment
  • \*Experience of working in Healthcare

Useful to know

Band 3 pay context

Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.

This advert: £25,760 – £27,476 — outside the standard scale; check for HCAS/London weighting.

Application window

Posted 13d ago · Closes in 1d

Applications close soon — apply now if this is a fit.

Full advert · preview

Job summary

To provide secretarial support to the Medical Secretaries/Supervisors with particular responsibility for audio typing clinic letters, discharge summaries, general copy typing correspondence. To provide administrative support to the department/clinical team.

The post holder will provide an empathic and sensitive point of contact for patients/relatives and carers, undertaking work under the direction of the Medical Secretaries/Supervisors.

Main duties of the job

The successful candidate will daily be touch typing from audio and/or copy type from written documentation the following documents: clinic letters; results letters; discharge summaries. This requires an understanding of medical terminology, phraseology, and medications. Some documents may be of a complex or distressing nature.

Arranging patients' appointments as required and any other administrative duties directed by the Medical Secretaries/ Supervisors.

To exercise initiative and judgement based on acquired knowledge and experience when dealing with enquiries of a clinical and non-clinical nature.

Ensure that clinic letters are sent out in accordance with the locally agreed time limits. Receiving and dealing with telephone enquiries as appropriate.

You will be expected to input and look up patient data on Trust IT systems in accordance with Trust policy.

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