Operational Support Officer - Surgical Specialties
At a glance
- Band
- Band 4
- Contract
- Permanent
- Pattern
- Full-time
- Posted
- 18/09/2026
- Closes
- 04/10/2026
Sponsorship verdict
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The advert didn't contain a clear role-specific sponsorship line, so HiveMind can't confirm eligibility. Verify with the recruiting manager or trust HR before you apply.
Role summary
This is an exciting opportunity for an Operational Support Officer to join the Surgical Division. The role involves supporting the Division in delivering corporate targets and strategies, undertaking day-to-day operational duties. You will assist the Deputy General Manager and Administration Admin Lead to ensure quality, activity, and financial key performance indicators are met across inpatient/outpatient services. The ideal candidate will be highly motivated, professional, and possess excellent communication skills.
Essential criteria
- GCSE in English and Mathematics or equivalent
- RSA Stage 3 Typing/Word Processing or equivalent
- Secretarial Qualification or equivalent
- Previous secretarial experience or equivalent
- Diary Management
Desirable criteria
- Previous experience dealing with the public
- Previous NHS/healthcare experience
- Personal Attributes
- Ability to work on own initiative without close supervision
- Ability to prioritise and organize own workload
- Education & Qualifications
- GCSE in English and Mathematics or equivalent
- RSA Stage 3 Typing/Word Processing or equivalent
- Secretarial Qualification or equivalent
- Previous secretarial experience or equivalent
- Diary Management
- Previous experience dealing with the public
- Previous NHS/healthcare experience
- Personal Attributes
- Ability to work on own initiative without close supervision
- Ability to prioritise and organize own workload
Useful to know
Agenda for Change 2024/25 pays Band 4 at £26,530 – £29,114 a year, across England.
This advert: £28,392 – £31,157 — outside the standard scale; check for HCAS/London weighting.
Posted 1d ago · Closes in 16d
Plenty of time to prepare a strong application.
Full advert · preview
Wye Valley NHS Trust
Operational Support Officer - Surgical Specialties
The closing date is 04 October 2026
Job summary
*INTERNAL APPLICANTS ONLY*
We have an exciting opportunity for an Operational Support Officer to join the Surgical Division.
You will need to be highly motivated with a high level of professionalism, excellent communication skills and the ability to work in a team. You will need to be adaptable and flexible to meet the demands of the services.
The role will support the Division in the the delivery of corporate targets and strategies by undertaking a wise range of day to day operation duties in support of the Deputy General Manager and Administration Admin Lead to ensure that the Directorate Specialties meet quality, activity and financial key performance indicators (KPI's) across inpatient/outpatient services.
Main duties of the job
- Support the Division in the delivery of corporate targets and strategies and day-to-day operational service delivery.
- Support the DeputyGeneral Manager andAdministrative Admin Leadto meet quality, activity and financialKPIs.
- Monitor EPR, RTT, Patient Tracker Listand data qualityto ensure waitingtimes and bookingtargets are metand avoid breaches.
- Input and producedata using ESR, EPR, rotas, trackers, Datix and otherrelevant systems.
- Supportprojects, waiting listinitiatives, EPR trainingand ser
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