Waiting List Booking Co-ordinator
At a glance
- Band
- Band 3
- Contract
- Permanent
- Pattern
- Full-time
- Posted
- 03/09/2026
- Closes
- 21/09/2026
Sponsorship verdict
Candidates needing sponsorship are encouraged to apply.
HiveMind found a sponsorship-friendly statement in the source advert welcoming applicants who require a visa. Always confirm on the source before applying.
“Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.”Quoted verbatim from the source advert
Role summary
This role involves coordinating waiting lists and appointments within the busy Radiology Department at University Hospital Wales. The successful candidate will manage daily operations, assist with waiting list management, and ensure deadlines are met. It requires a self-motivated individual with excellent attention to detail, strong computer skills, and the ability to work under pressure. Excellent customer service and communication skills are essential for liaising with patients, colleagues, clinicians, and nursing staff.
Essential criteria
- Able to liaise with members of the public/other organisations and General Practitioners. Capable of dealing with sensitive and confidential documents and situations
- Special Knowledge
- Understanding of NHS waiting times targets and pathways Understanding of UHB Policies Awareness of GDPR/Data Protection Act
- Communication skills Excellent data entry/ keyboard skills Experience of using computer packages such as Excel and Word
- Organised and methodical Attention to detail Excellent telephone manner
- Sufficient administrative and clerical experience
- Minimum 5 GCSE (to include English and Mathematics) or equivalent qualifications/or appropriate previous experience
- Able to liaise with members of the public/other organisations and General Practitioners. Capable of dealing with sensitive and confidential documents and situations
- Special Knowledge
- Understanding of NHS waiting times targets and pathways Understanding of UHB Policies Awareness of GDPR/Data Protection Act
- Communication skills Excellent data entry/ keyboard skills Experience of using computer packages such as Excel and Word
- Organised and methodical Attention to detail Excellent telephone manner
- Sufficient administrative and clerical experience
- Minimum 5 GCSE (to include English and Mathematics) or equivalent qualifications/or appropriate previous experience
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £26,813 – £27,890 — outside the standard scale; check for HCAS/London weighting.
Posted 4d ago · Closes in 15d
Plenty of time to prepare a strong application.
Full advert · preview
Cardiff and Vale University Health Board
Waiting List Booking Co-ordinator
The closing date is 21 September 2026
Job summary
A vacancy has arisen for an enthusiastic person to join our busy Radiology Department across University Hospital Wales. The Waiting List Appointment Coordinator role within Radiology Department involves the participation in all duties relevant for the day to day operations within the radiology waiting list/appointments office(s) and assisting the department with regards to all waiting list management issues. The Radiology Department is extremely busy with daily deadlines to meet.
We are looking for someone who is self motivated and who demonstrates outstanding attention to detail. Proven computer knowledge, organisational skills and the ability to cope well under pressure are all a requirement for the post.
As you will be the first point of contact and will be required to liaise with the patient and a wide range of colleagues, clinicians and nursing staff, excellent customer service skills are paramount to this role, as well as having good written and verbal communication skills. You must be able to demonstrate the ability to deal with the public in a professional and approachable manner.
Main duties of the job
To participate in all duties relevant for the day to day operations within the Radiology waiting list/appointments office(s) an
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