NHS 111 Health Advisor Full Time- Bicester
At a glance
- Band
- Band 3
- Contract
- Permanent
- Pattern
- Full-time
- Posted
- 02/09/2026
- Closes
- 06/09/2026
Sponsorship verdict
Sponsorship is not clearly stated in this advert.
The advert didn't contain a clear role-specific sponsorship line, so HiveMind can't confirm eligibility. Verify with the recruiting manager or trust HR before you apply.
Role summary
This role is for an NHS 111 Health Advisor in Bicester, handling a variety of calls from everyday health concerns to emergencies. You will be the calm, confident voice guiding callers and helping them through difficult moments. No medical experience is required as full NHS Pathways training will be provided. The job is office-based and requires compassion, confidence, clear communication, and resilience.
Key responsibilities
- Handle a huge variety of calls, from everyday health concerns to real emergencies.
- Support individuals in distress, guide worried parents, or help identify signs of serious conditions.
- Utilise provided 6-week NHS Pathways training to effectively manage calls.
- Work in an office-based environment in Bicester.
- Contribute to delivering exceptional patient care and support colleagues.
Essential criteria
- Good all round education (i.e. 2 GCSEs at equivalent of grade 4 or above including English), or equivalent demonstrable experience in a similar role
- Experience in a customer/patient services environment, dealing with the members of the general public
- Experience of using computerised systems
- Experience of using a telephone as a regular means of communication in a work environment
Desirable criteria
- NHS Pathways Trained
- NVQ 2/3 Customer Services or equivalent demonstrable experience
- Experience in a call centre environment
- Geographical knowledge of the operational area
- Experience of working rotating shifts
- Previous experience of working in the voluntary or health sector
- Previous experience of patient care
- Knowledge of first aid and/or anatomy
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £25,760 – £27,476 — outside the standard scale; check for HCAS/London weighting.
Posted 5d ago · Closes in 0d
Applications close soon — apply now if this is a fit.
Full advert · preview
South Central Ambulance Service NHS Foundation Trust
NHS 111 Health Advisor Full Time- Bicester
The closing date is 06 September 2026
Job summary
Become an NHS 111 Health Advisor
A job with purpose, impact... and incredible rewards.
Looking for a career where you matter -- every call, every shift?Join our NHS 111 team in Bicesterand be the calm, confident voice that helps people through some of their toughest moments.
This isn't just a job.It's meaningful, fast-paced, energising work where no two days are ever the same .
What You'll Do
You'll handle a huge variety of calls, from everyday health concerns to real emergencies. One moment you might support someone in distress, the next you're guiding a worried parent or helping someone spot the signs of a serious condition.
You don't need medical experience -- just:
- Compassion
- Confidence
- Clear communication
- Resilience
- A genuine desire to help others
We'll train you with a full 6-week NHS Pathways programme , giving you everything you need.
The Application Journey
- Online Application -- tell us why you're a great fit
- Online Assessments -- listening, problem-solving & critical thinking
- Face-to-Face Interview -- your chance to shine
Role Essentials
- Based in Bicester (office-based only -- NO remote working)
- Must be 18+
- Right to work in the UK (**no
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